This can happen when customers are placing orders, namely in the Country dropdown selector and the Payment Option drop down, once an option is chosen its easy to accidentally change it. These adjustments freeze the scrolling bit.
All you need is some sticky back plastic and this cheeky wee bit of codestuff...
onmousewheel="return false"
Country selector first: Go to the Design thingummyjig tab, and choose Checkout Page 0. Highlight the delivery country list. That should bring up the Layout Code for the Delivery Country List. Click on the Click here to edit thingy... then click on the Edit button to the right of the Start of List panel. Add the bit of codestuff above so your first line should then look like this...
<select id="lstDeliveryCountry" name="LocationDeliveryCountry" onMouseWheel="return false">
Payment option selector: Go to Design, Text, click on the GoTo button then enter ID 1951. This should bring up the Payment Method Dropdown description and value. Add the code again and you should end up with this...
<select name='PAYMENTMETHOD' size="1" onmousewheel="return false">
Apply, Ok, then upload.
Hopefully that'll all a) work, and b) make sense.
All you need is some sticky back plastic and this cheeky wee bit of codestuff...
onmousewheel="return false"
Country selector first: Go to the Design thingummyjig tab, and choose Checkout Page 0. Highlight the delivery country list. That should bring up the Layout Code for the Delivery Country List. Click on the Click here to edit thingy... then click on the Edit button to the right of the Start of List panel. Add the bit of codestuff above so your first line should then look like this...
<select id="lstDeliveryCountry" name="LocationDeliveryCountry" onMouseWheel="return false">
Payment option selector: Go to Design, Text, click on the GoTo button then enter ID 1951. This should bring up the Payment Method Dropdown description and value. Add the code again and you should end up with this...
<select name='PAYMENTMETHOD' size="1" onmousewheel="return false">
Apply, Ok, then upload.
Hopefully that'll all a) work, and b) make sense.