Actinic Shop Uploads fine from one PC, but not from another

[grant]

Hi Everybody,

We are working with a client on a site. The site uploads fine from our location, and has no problems ordering.

However, when I transfer the site over to their computer, the site produces 900 coding errors during the upload, and then when we do a test order, the following error appears:

"Error: Could not locate the product reference."

Everything about the site is the same on both computers. Does anybody have any ideas as to what the problem is?

Any help would be greatfully appreciated

[leehack]

How are you transferring it?

[pinbrook]

Are the versions and patch levels the same...

[grant]

Hi.

It's fixed now, thanks anyway.

The fix was that he wasn't running the most updated version of actinic on his computer. He upgraded to 8.51, and it's working fine.

Nice and simple fix

[leehack]

Whirlwind romance that problem, 10 mins start to finish....

[pinbrook]

The fix was that he wasn't running the most updated version of actinic on his computer. He upgraded to 8.51, and it's working fine.

database was changed between 8.0.4 and 8.5.0 thus you can not put a snapshot from 8.5.x into anything 8.0.x

[TraceyHand]

Whirlwind romance that problem, 10 mins start to finish....

there'll be another one along in a minute..