Search results without product's link

[adgarett]

We are running actinic 8 in a test environment using IIS 6 and ActivePerl, everything was fine but suddenly (I am not sure when although I think it could be due a theme change) the search results appear without the product’s link and hence no way to go from the search result page to the product specific one.

I upgraded to v8.5 and it didn’t fix it.

Any help of how to restore the links would be greatly appreciated.

Kind Regards,
Mr. Adrià Garreta
IT manager
Real Foods Ltd.

[gabrielcrowe]

<p>
<Actinic:Variable Name="SearchResultItem"/>.
<actinic:block if="%3cactinic%3avariable%20name%3d%22SearchResultShowsImage%22%20%2f%3e" >
<Actinic:XMLTEMPLATE NAME="ImageLine">
	<img src="<actinic:variable name="SearchResultProductImage" />" <actinic:variable name="SearchResultProductImageSize" /> />
</Actinic:XMLTEMPLATE>
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22SearchResultShowsName%22%20%2f%3e">
	<Actinic:Variable Name="SearchResultLink"/><b><Actinic:Variable Name="SearchResultProductName"/></b></a>
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22SearchResultShowsSectionName%22%20%2f%3e">
	<Actinic:Variable Name="SearchResultSectionName"/>
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22SearchResultShowsPrice%22%20%2f%3e">
	<Actinic:Variable Name="SearchResultPrice"/> 
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22SearchResultShowsDescription%22%20%2f%3e">
	<br /><actinic:variable name="SearchResultFullDescription" />
</actinic:block>
<actinic:block if="%3cactinic%3avariable%20name%3d%22SearchResultShowsProperties%22%20%2f%3e" >
	<br /><actinic:variable name="SearchResultProp" />
</actinic:block>
</p>

this is a copy/paste from mine

[TraceyHand]

might be best to try revertng your search results page back to factory settings.

Design > Library > Layouts > Web Page Inner Layout > Search Results Page Inner Area
Right click and "revert to factory settings"

Although you could "compare with factory version" first if it might help?

see if that fixes it

[adgarett]

Thanks for your reply,

I don't actually got a "Search Results Page Inner Area", what I've got is:

Search Page Bulk Area
Search Results Page Bulk Area
SearchPageInnerLayout
SearchResultsInnerLayout

Thanks
Adrià Garreta
IT manager
Real Foods Ltd.

[dave_finlayson]

I think it's actually the 'Standard Search Result' layout you are looking to revert.

[adgarett]

I don't have any 'Standard Search Result' layout ???

[dave_finlayson]

Yes you do

Do a search in Design | Library | Layouts. When you have it right click on it and revert.

[adgarett]

Yes I do :-)

Although it didn't work ... any more suggestions?

Thanks in advance,
Adrià Garreta
Real Foods Ltd.
IT manager

[dave_finlayson]

eh.....no! That layout carries the search result link inside it! Can't think of any other reason it wouldn't work. Try reverting again or copying Gabe's code above.

[TraceyHand]

Thanks for your reply,

I don't actually got a "Search Results Page Inner Area", what I've got is:

Search Page Bulk Area
Search Results Page Bulk Area
SearchPageInnerLayout
SearchResultsInnerLayout

Thanks
Adrià Garreta
IT manager
Real Foods Ltd.

sorry...was looking at too many screens at once (or, apparently, not enough LOL)...I meant the Search results page BULK area...not inner area

damn connection is driving me nuts..if it's not failing to load..it's posting without me LOL

ok...what I meant to add is that David was right with the layout that needed reverting...so..I dunno lol
Probably won't hurt to revert ALL the search page layouts though
(crossing my fingers and hoping this WILL post now!)

[leehack]

Click the checkbox to highlight any amended layouts and revert anything with the word 'search' in it. If that doesn't work pick up the pc, get the software box, throw them both in the nearest skip and go out and ride your bike, hell even get yourself an ice cream as a reward.

[adgarett]

Well ... still no luck, after finding every single Layout with the word "search" and reverting it to Factory settings ... still not getting the links back ... this is getting very annoying and frustrating.

I don't really know what to do next ... any suggestions?

I had enough for today... tomorrow I'll pick the pc and box from the skip and I'll give it another go.

Thanks a lot for your help.

Adrià Garreta
IT manager
Real Foods Ltd.

[TraceyHand]

do you have a url where we can see the problem as it stands?

[adgarett]

I am afraid not, at the moment I am using an internal web server and perl scripts don't like port forwarding ... who knows way :-(

[dave_finlayson]

This is really weird! How about you do an offline preview and save the html file and upload it to the forum. Then at least we can see your source code.

[EDIT] Save the source code as a text file, you wont be able to uplod an html to the forum.