It seems that the invoice does not have a column showing on it saying 'Quantity ordered'. It only shows Qty shipped and Qty backordered, and it would appear that the only way to show a 'Quantity ordered' of any kind is to tell the system that the goods have been shipped.
This does not fit in with the way we do business. Does anyone know how we can tweak this system?
As our customers pay immediately even though in some cases the goods may not be shipped for two weeks, I want to print the invoice off when they order so that it can go through our system, and be included with the goods, rather than after the goods have left. If I tell the system that the goods have been shipped when they have not, not only will the shipping date shown on invoice (and my computer) be wrong but how will I know which customers goods have left?
It has been suggested that we need to modify the report using Crystal Reports v8.5. But it seems strange we need to go to such lengths for an obvious flaw in the actinic software/package.
Any thoughts would be greatly appreciated.
This does not fit in with the way we do business. Does anyone know how we can tweak this system?
As our customers pay immediately even though in some cases the goods may not be shipped for two weeks, I want to print the invoice off when they order so that it can go through our system, and be included with the goods, rather than after the goods have left. If I tell the system that the goods have been shipped when they have not, not only will the shipping date shown on invoice (and my computer) be wrong but how will I know which customers goods have left?
It has been suggested that we need to modify the report using Crystal Reports v8.5. But it seems strange we need to go to such lengths for an obvious flaw in the actinic software/package.
Any thoughts would be greatly appreciated.
Comment