Changing the order number prefix (the first number)

[TraceyHand]

I can't find where I've changed this in the past and it's driving me potty!

The bit that comes after the postcode part... mine continues with 5000-****

I know that I've set the "5" somewhere but I can't find where

Please someone point me in the right direction.
Even more annoying is that I'm sure I've come across it somewhere recently (well, probably since upgrading in May anyway) but I can't for the life of me find it again

Thanks

[jont]

Isn't it from Help | Troubleshooting | Order Number

[TraceyHand]

There isn't an "order number" option
Just "query order number" (which gives me the latest order number (as in the end numbers) and "update order number" which, I assume, would reset those last numbers.

I tried looking for that once before because I saw reference to it in a thread that a search picked up.

[jont]

To the left is an input box - try whacking the numbers in there

[jont]

Yep - thats the place - click on the ? and click on the field it explains what it does and how it works

[TraceyHand]

if I do that, it's going to change my end digits though, isn't it?
I'm wanting to change the 5000 bit in the middle..not the end numbers...
It must be changeable because I remembering changing it in the first place.... I think lol
I'm starting to doubt myself now!
ta though

[jont]

No .. if the query return 5896 then enter 60005896.. or whatever sequence you need to continue with the same end digits

[TraceyHand]

No .. if the query return 5896 then enter 60005896.. or whatever sequence you need to continue with the same end digits

that didn't work
"Get order number" returned "4789" and I've shortened the numerical part of my order number by 2 digits so I entered 104789, updated and uploaded website (I watched the file update, so I know it did!)

Test order came through 504789

god I feel like a right dimwit LOL

[wjcampbe]

You may have hard coded it into orderscript.pl

[TraceyHand]

You may have hard coded it into orderscript.pl

me? LOL

yeh, I thought that.
Thing is, I must have been "guided" where to do it, if I did, and I can't find it again because I don't know what I'm looking for (and it's a bloomin' long text file LOL)
My search didn't turn up anything.

I'll keep looking though.

[Mike Hughes]

It might have been this thread http://community.actinic.com/showthread.php?t=4741 or the one linked to by it.

Mike

[TraceyHand]

thanks Mike.
Those threads are where I got the info to shorten the overall order number and edit the format, but that didn't affect the FIRST number that my order numbers is (still) using

ie...format used to be

TH15ET-5000-1234
I removed the alpha-numeric prefix (TH15ET) and replaced with BB
Then I shortened the overall numbers from 8 to 6

But now I have BB501234

But I want BB101234

and I can't remember/work out where the "5" is coming from (or where it came from to begin with) but I'm 99% sure I changed it in the first place to a "5" (pre V8, mind you)

It's really annoying me now. I might be driven to calling support this morning LOL

[Mike Hughes]

Just a thought from the dim recesses of my mind. Does that number not come from the perl script numbers?

Mike

So to change it take this:

$::s_sOrderNumber = "TT93HO" . substr($$::g_pSetupBlob{CGI_ID}, -1) . substr("0000000" . $nCounter, -7)

and change it to

$::s_sOrderNumber = "BB" . "1" . substr("0000000" . $nCounter, -7)

or just use

$::s_sOrderNumber = "BB1" . substr("0000000" . $nCounter, -7)

[TraceyHand]

ya know Mike..that's been my last thought that's been preying on my mind because my Script ID is 5...whether by coincidence or design? I don't know LOL

I don't really want to be messing with those though so, unless someone comes up with another idea, I'm going to leave it for now

Thanks for your help

[Mike Hughes]

It is the script ID number. I've edited my post above to show how to change it.