Out of Memory Error - Still Occuring

[Virtuaffinity]

updated to latest version today and still the "out of memory" error occurs.

[Bruce]

Hi Roy,

Apologies for this thread not being seen to for so long. I would suggest raising a support query at http://www.actinic.co.uk/support/register.htm , it would be useful if you could go to 'Help | Troubleshooting' and click on 'Run ActDiagnose ...', copy and paste the results to a notepad document and then send that to the person responding to you. Exact error messages too would be really useful.

Kind regards,

[Goz]

I've started getting it now...

I've just started suffering from this in the last few days....

v8.5.3 IDHB

Win XP sp2

2Gb memory


It happens on a site with 5000 products, 75% of which are SPPP.

It has only been happening since 8.5.3 and/or converting to SPPP (which I did shortly after moving to 8.5.3) but I can't tell which of these may have caused it.

It happens either when I'm uploading (checking HTML) or when i'm taking a site snapshot. No pattern to it.

I'll phone support in the morning.

On the basis of this problem, I've ordered another 4Gb.... surely I won't get this with 6Gb RAM.....

Time for bed I suppose.

[leehack]

I was told XP can only run a max of 3.6Gb ram, so you may be wasting your money.

[Duncan Rounding]

Extra memory will not help - as Lee says only 64bit editions can access more user memory than about 3Gb. You need to look at the memory usage on your machine in general - it may not only be related to Actinic.

[Goz]

Doh! Stupid stupid stupid!! XP supports upto 4GB if you can configure it correctly.

I've bought a pair of 2Gb units - I'll swap them for 1Gb's.