Importing Customer message

[paul in london]

Hi All

Is there a way of importing the customer message (Trade and Retail) when importing my csv file? - I cant see a field for this?

Thanks

Paul

[Jan]

Youi can do this but you have to use the hierarchical import.

Regards,

[paul in london]

Customer Message

I am attempting to use hierachical import to add two different customer messages to my records. I have setup the following hierachical import file:

Line 1: Header: Section,Section name
Line 2: Header: Product,Product Reference
Line 3: Header: Price,Customer Group,Customer Message
Line 4: Section,"My Floors"
Line 5: Section,"Wood Planks"
Line 6: Product,AB123XY
Line 7: Price,Trade,<font face=verdana color=#336600><b>Trade price per sqm = £1.99 (exc VAT)</font></b>
Line 8: Price,Retail,<font face=verdana color=#336600><b>Retail price per sqm = £2.99 (exc VAT)</font></b>
Line 9: End, Section
Line 10: End, Section

However, when I try to import this Actinic only imports the Trade message and does gives me the following error:


Line 8: The price for a single item can only be imported in the product details, this line has been ignored.

So how is it possible to import both prices if each price line must be unique?

[Bruce]

I have responded to this on the other thread you raised on the subject.

Kind regards,