Entering coupon code

[Paragon]

I've set up a discount code, which the customer (if they have the code) can enter during the checkout process. But the option is not available when I've tested it, does this not automatically get included in the checkout pages when selecting "allow coupon code entry"??
Am I missing something obvious?
Any help would be much appreciated, I wondered why no-one had taken advantage of the discount codes but I've now discovered that they can't enter it anywhere!!

[wjcampbe]

It should show up on checkout page 1, just after the address entry fields. If it is missing when you examine checkout page 1 on the design tab in Actinic, then go to Design | Library - Layouts tab - Web page Inner Layouts - Order 01 Bulk area, and use right click to select the menu option 'Compare to Factory Settings'.

This will show if your page has been customised, and let you see the code needed to make the coupon entry field visible.

[Paragon]

Thanks Bill.

I've added the Coupon Field but it doesn't appear to do anything??
The code that is added by the variable is

<table border="0" cellpadding="2" cellspacing="0">
<tr>
<td><strong><actinic:variable name="CouponTitle" /></strong>&nbsp;<actinic:variable name="CouponMessage" /></td>
<td valign="top">
<input type="text" name="COUPONCODE" size="15" maxlength="255" value="<actinic:variable name='CouponCaption' />" onfocus="this.value='';" />
</td>
</tr>
</table>

Am I missing something where it validates and processes the code??
Sorry to be a nuisance but this discount code lark is a bit new to me.

[wjcampbe]

You will need to upload the site and test it online. Entering the coupon code should add a discount line to the cart.

[Paragon]

I did, but it just doesn't seem to do anything.
Please feel free to try it at www.paragonmartialarts.co.uk one of the discount codes we were trying is late146

[wjcampbe]

The coupon code entry is outside the form tags, so it is not being read when you submit the page.

Move it to its normal position after the address input, and that should do it.

[Paragon]

Got it working now. Thanks for your help!!