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Gripe about offline ordering of products with choices

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    Gripe about offline ordering of products with choices

    All of my products on site that have component/attribute/choice set up have associated products with no orderline for main product.

    This works all fine and dandy for online orders with the associated product being placed into the cart.

    However, if I order the same way offline, it details the main product, component, attribute and choice names on the order/invoice.

    It's fine if I navigate to the hidden associated product but these are not always as easy to locate.
    If I select the main product in the offline order, and make my choice using the checkboxes, it doesn't use the associated product details on the order (although it does, thanksfully, manage its stock!)

    Should it work this way?
    Tracey

    #2
    Tracey,

    I am not quite sure if i should but will run this past development on Monday for you.

    Kind regards,
    Bruce King
    SellerDeck

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      #3
      thanks Bruce. Much appreciated
      Tracey

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        #4
        Tracey,

        An update, dev are testing this but online and offline behaviour should be the same, most probably a bug. I will keep you updated.

        Kind regards,
        Bruce King
        SellerDeck

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          #5
          ok Bruce, thanks
          good to know it's not just me anyway!
          Tracey

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            #6
            This has been declared a bug as offline and online ordering are supposed to work in the same way. It will be fixed in a future maintenance release.

            Kind regards,
            Bruce King
            SellerDeck

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              #7
              ok thanks Bruce
              one of those times I wish I'd mentioned it earlier!
              Tracey

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