Hi All,
We've had our Actinic website running for 6 months or so and I'd like to ask your opinion on Catalogue Maintenance and the best way to go about it.
There are two of us working on the site at any one time and we're both in the process of rewriting the info that sits on the Extended Information pages.
Our products need a hefty description - people like to know the ins and outs of what they're applying to their skin - and therefore we have added some basic HTML to the description to improve the text layouts and formatting. The length and complexity of our descriptions means that typing it into the tiny, tiny field in the back of Actinic is pretty much impossible.
And of course we can't both work in Actinic to do maintenance, as although we are using MultiUser, we cannot both access the Catalogue at the same time. To be honest, we had assumed Multi User meant we could have more than one person adding product data rather than really just being for multiple order processing.
Our downloaded Hierachical spreadsheet can be a nightmare too. If we download it, change nothing and upload it again, it kills the website. All columns with custom variables etc that we have added get filled in with random information like "11px" which is our chosen text size. It also puts "/n" into our HTML code for our landing pages which is really helpful.
The flat file upload is great for uploading new product but we find that for updating products, it doesn't update the extended information field it simply ignores it. Yay!
So, how do you guys do it? How do you update your website catalogues? Are we missing something here? Your opinions on the best way to add chunks of product data to the website would be a real help.
Thanks in advance,
Amy
musthave: the natural skincare store
www.musthave.co.uk
Tel : 01926 425 666
We've had our Actinic website running for 6 months or so and I'd like to ask your opinion on Catalogue Maintenance and the best way to go about it.
There are two of us working on the site at any one time and we're both in the process of rewriting the info that sits on the Extended Information pages.
Our products need a hefty description - people like to know the ins and outs of what they're applying to their skin - and therefore we have added some basic HTML to the description to improve the text layouts and formatting. The length and complexity of our descriptions means that typing it into the tiny, tiny field in the back of Actinic is pretty much impossible.
And of course we can't both work in Actinic to do maintenance, as although we are using MultiUser, we cannot both access the Catalogue at the same time. To be honest, we had assumed Multi User meant we could have more than one person adding product data rather than really just being for multiple order processing.
Our downloaded Hierachical spreadsheet can be a nightmare too. If we download it, change nothing and upload it again, it kills the website. All columns with custom variables etc that we have added get filled in with random information like "11px" which is our chosen text size. It also puts "/n" into our HTML code for our landing pages which is really helpful.
The flat file upload is great for uploading new product but we find that for updating products, it doesn't update the extended information field it simply ignores it. Yay!
So, how do you guys do it? How do you update your website catalogues? Are we missing something here? Your opinions on the best way to add chunks of product data to the website would be a real help.
Thanks in advance,
Amy
musthave: the natural skincare store
www.musthave.co.uk
Tel : 01926 425 666
Comment