Cannot download orders

[Bob Isaac]

Our merchandise manager is having a problem downloading orders. When she clicks the 'upsidedown tree' icon in Actinic she get the message The system cannot find the file specified.

Bob

[leehack]

'upsidedown tree'

Sorry Bob i have nothing constructive to add, but the above did make me laff, i've never seen it as that, but with the festive season upon us i can see her thinking.

Can she tell us where to get an upright blue tree, cos i sure want one.

[RuralWeb]

Refresh the site - purge and refresh if that fails

[RuralWeb]

there must be more messages appearing than that

Ive seen this error before and thats all you get

[Bob Isaac]

Thanks

Bob

[pl1]

Did the solution offered work? We have just started to experience the same problem.

Thanks.

[TraceyG]

See this knowledgebase article