10% Handling Charge and Site Review

[TiggyPig]

Is it possible for me to add a 10% handling charge to the overall product price ( ie the total products in the shopping basket )and NOT the shipping price?

Would also welcome any comments on http://www.yarmouthsweets.co.uk

Pictures are yet to be put on there OK.....

[leehack]

10% handling charge on all products? if so just up the prices by 10% and be done with the idea, handling charges were maybe in vogue in 1990, nowadays they are a real turn off IMO.

[Mike Hughes]

That wallpaper background looks wrong to me. It makes me think you're running the shop from someone's front room.

Mike

[TiggyPig]

Well the idea behind that was in fact that they wanted an old fashioned shop background. It was a Victorian Theme, as per thr brief, but was told it looked too " Old Fashioned" ....must have been the Victorian bit of the brief that did that.

I'm glad it says "front Room" to you, as thats exactly what he wants, a familiar, homely, traditional sweet shop.


Customer doesn't want to up his prices by 10% but still wants an additional 10% added on for handling.

[leehack]

Customer doesn't want to up his prices by 10% but still wants an additional 10% added on for handling.

Tell him you need another £500 to upgrade him to Business then, that'll soon change his mind.

[TiggyPig]

If only it were that simple Lee, this is one of those " sticky" customers......

I'm taking it from that then that its more trouble to set up than its worth?

[leehack]

If you cannot achieve what you want here on the details tab of a product, i personally cannot see how you can do this without the ability to set discounts and surcharges. What does the handling supplement do if you set per product then?

[Darren B]

OK im lost, so he wants to add 10% but does not want to put the sweets up by 10%? well cant you get rid of the vat, well change it to a 10% and rename it, show the prices online without vat then when you buy them it adds the 10% on

Or just add the handling charge

D

[TiggyPig]

S'ok Lee, talked him into a flat 10% addition to his postal charges and do it that way.

His postage is all calculated by value anyways, so its a lot easier that way. He was just adamant about a handling charge.

Probably read about one in a book somewhere and decided he wanted one....

Thanks for the help anyways.....

[pinbrook]

He was just adamant about a handling charge.

Presumably he doesn't care about pissing of potential customers. Customers see a price and and quite rightly assume that is the selling price. Most people then checkout the delivery costs, but do not expect to get hit with a 10% surcharge. It would hack me off and lose the site the sales - still i suppose he knows what he is doing...

[TiggyPig]

He bowed to experience, told him he'd lose more customers if he was adamant about this and he relented to my suggestion of just adding a 10% to his existing shipping costs.

Clients.... "bless 'em"