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    Mapping Import Fields

    I'm trying to export the product catalog from one site to another but when I come to import the csv file an empty line is inserted in the Map Import Field column that throws all subsequent fields out of synch (please see screenshot below).

    I found threads for similar problems but not this exact issue in V8 - can anyone advise on this please?
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    Actinic Web Design | Actinic Templates

    #2
    I reported this exact problem two days ago (a bit of a rant really)

    http://community.actinic.com/showthread.php?t=34589

    It doesn't seem to make any difference - even when you export and then import into the same system. I spoke to Actinic tech support who didn't seem too worried about following it up.

    It doesn't throw things out of synch. The fields still match up - it is just that there is no import field for Tax Treatment. So far, I haven't found a problem with it.

    HTH

    Goz
    Elysium:Online - Official Accredited SellerDeck Partner
    SellerDeck Design, Build, Hosting & Promotion
    Based in rural Northants

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      #3
      The reason I spotted it was because when I did an import, some of the products and product sections went missing, so I decided to pay closer attention to the field mapping.

      It certainly looks like things would go out of synch... I just assumed this blank field would be the cause of the missing products.

      I'll do some more testing with different sites and see what happens.
      Actinic Web Design | Actinic Templates

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        #4
        Ok I can see now that the reason some products were missing is because the images were missing. If I copy the images folder from the original site to the new site the import seems to go through without any problems.

        Thanks for the feedback Goz
        Actinic Web Design | Actinic Templates

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