Urgent help required please !!!

[Brightstar]

Not sure if this is the correct place to post this - but here goes....

Been having lots of problems with my site since last Wednesday.

Lastest set of problems is certain pages are showing 'blank'

eg http://www.acaciamasonic.com/acatalog/CDs.html

whilst a similar page shows fine ?
http://www.acaciamasonic.com/acatalog/Accessories.html

I have noticed that when viewing the design tree some elements are missing from the pages that do not show, compared to the pages that display ok. I have checked 'show components not being used' and can see the various elements that should be used, how to I add theses elements ?

Hope everyone can understand this post ! Things are a bit desperate as my site has not been running since Wednesday !

PLEASE HELP !

[leehack]

Have you compacted the database and refreshed (not updated) the website?

[Brightstar]

Hi Lee,

Tried that - failed miserably !!!

Steve

[Brightstar]

Sorry just to clarify - the pages DO NOT show in designer either when viewed locally, I have obviously accidentaly changed something whilst trying to correct other problems.

Steve

[leehack]

Probably into help|troubleshooting|web site purge & refresh then is your next step. That is if you are sure the site is not working and you have not got anything different on these pages to any others (apart from products and their details of course). It's a template based system, therefore they all use the same settings unless told to do otherwise, just check the layout tabs (on section and product) against a section working to confirm nothing silly has happened and then proceed with the above IMO.

[leehack]

Sorry just to clarify - the pages DO NOT show in designer either when viewed locally, I have obviously accidentaly changed something whilst trying to correct other problems.

Steve

If you do not know how to compare it with an existing section that works, then just create a new section instead and setup the products again. Probably easier and quicker this way.