Coupon Codes?

[gordon7987]

Hi,

I have searched on here, but can't find any info on how to actually set this up.

I have gone into marketing/discounts and surcharges settings, from there I have created and populated my groups, I have also set up design/library/layouts/coupon entry field. I have included screen shots of what I have done so far.








I tried uploading in test mode, but my changes are not in place at all, anyone know what I am doing wrong?

[leehack]

What you trying to achieve?
If they spend £1, you will give them £5 off?
It might be saving you from going out of business lol.

[gordon7987]

What you trying to achieve?
If they spend £1, you will give them £5 off?
It might be saving you from going out of business lol.

Oh right, as I said not sure how to set it up lol

So I can sort the trigger issue, but apart from that should it work with what I have done? At the moment there is not even an area on the cart that mentions coupon redemption??

[Duncan Rounding]

You should have the 'Shopping Cart Entry Field' on the RHS in the Details tab as well which is the default. It should then show. If it doesn't then you must have removed it from the cart layout you are using in which case compare it against the original layout.

By default you should find 'Coupon Entry Field' in the Checkout Page 1 layout.

[leehack]

Whereabouts have you got to with this, have you uploaded and your coupon field is showing, but the discount does not apply? You mention test mode, i'm not sure that this would work for you in test mode to be honest.

Are you saying that you now have a coupon field in a sidebar? I'm a bit confused to be quite honest, most coupon fields are requested at the time of checkout during the checkout process, but if you are in test mode, i'm not sure how you are testing that.

[gordon7987]

Whereabouts have you got to with this, have you uploaded and your coupon field is showing, but the discount does not apply? You mention test mode, i'm not sure that this would work for you in test mode to be honest.

Are you saying that you now have a coupon field in a sidebar? I'm a bit confused to be quite honest, most coupon fields are requested at the time of checkout during the checkout process, but if you are in test mode, i'm not sure how you are testing that.

Sorry for the confusion. I do have a couple of input boxes in checkout page 2, these were previously used for something else years back in our version 6 installation and did have user defined variables in behind. But I am sure at least one of them was originally intended for coupon code input (one is labeled promotional code, and the other for store use only)

Does that sound right? If so do you know the variable name I need to attach in order for the code to be processed?

[gordon7987]

Think I have it now, found a narrative in the Getting Started guide.

[RuralWeb]

Its also covered in great detail in the help files

[gordon7987]

Thanks for the heads up.

[gordon7987]

Hi

Its almost working, I can enter my coupon code and it shows the discount at the first stage of the cart, but when I enter the secure part of the cart it reverts to the previous price. I have re-uploaded with these settings, should that do it ?

[gordon7987]

No, that did not work. I am losing the discount value as soon is I navigate to checkout page 1.

Can anyone help me, as I need this to work asap.

[cdicken]

Hi Gordon. The silence for the last few days is probably because you haven't posted a URL for us to look at or an example coupon code for us to test with. Unless you post these details we won't be able to help here and you will need to go through Actinic support.