cart not updating placed orders on website?

[Toby G]

Hi guys me again,

the site I'm working on is http://www.hogarthpicturelights.co.uk

on the left menu - online store/buy online - I can add picture lights to the cart and it takes me back to the light bit, but doesn't update the basket at the top right? is this normal or have I done something wrong somewhere?

Toby

[pinbrook]

your site is dipping between a URL on the IP and the domain URL.

Change your network settings so that ALL paths are domain URL and refresh the site

[Mike Hughes]

The same reply as always on this.

That's because the cart/scripts are on a different domain (in this case http://80.243.179.49/cgi-bin/ca000001.pl) to the rest of the site. hence any cookies the scripts write to the PC aren't visible from the site itself. (on most security settings).

This isn't the first time this problem has been raised and a search of the forum would have allowed you find the answer yourself.

Mike

[Toby G]

ok guys, sorry, Im a newbie to all this.

Thanks for your help!

Toby