Inc VAT prices not showing in new design

[Ben Spiral]

I am using Business 8.5.1.0.0.0.HERA

The one problem I have is with a new design. The 'inc VAT prices' are not showing on each product (ex VAT price is showing fine).

I have checked the code and the following is what appears in the design tab when I select the price area. This code is identical in the old design too (where the Inc VAT price still displays fine):

<actinic:block if="%3cactinic%3avariable%20name%3d%22PriceIsEnabled%22%20%2f%3e">
	<br />
	<actinic:variable name="ProductPriceDescription" />
		
	<actinic:block if="%3cactinic%3avariable%20name%3d%22IsFirstQuantityBreak%22%20%2f%3e">
		<actinic:block if="%3cactinic%3avariable%20Name%3d%22QuantityDescMax%22%2f%3e%20%3d%3d%201">
			(<actinic:variable Name="QuantityDescMax"/> item)
		</actinic:block>
		<actinic:block if="%3cactinic%3avariable%20Name%3d%22QuantityDescMax%22%2f%3e%20%3e%201">
			(<actinic:variable Name="QuantityDescMax"/> or fewer items)
		</actinic:block>
	</actinic:block>
	<actinic:block if="%3cactinic%3avariable%20name%3d%22IsMiddleQuantityBreak%22%20%2f%3e">
		(<actinic:variable Name="QuantityDescMin"/> to <actinic:variable Name="QuantityDescMax"/> items)
	</actinic:block>
	<actinic:block if="%3cactinic%3avariable%20name%3d%22IsLastQuantityBreak%22%20%2f%3e">
		(<Actinic:Variable Name="QuantityDescMin"/> or more items)
	</actinic:block>
	
	<actinic:variable name="PreFormattedPrice" value="Product Price Excluding Tax" />
	
	<actinic:block if="%3cactinic%3avariable%20name%3d%22IsTaxMessageShown%22%20%2f%3e">
	<span class="actxxsmall">
		(<actinic:variable value="Product Price Including Tax" name="PreFormattedPrice" /> Including <actinic:block if="%3cactinic%3avariable%20name%3d%22IsTax1Used%22%20%2f%3e"><actinic:variable name="TaxName1"/> at <actinic:variable name="TaxRate1"/>%</actinic:block><actinic:block if="%3cactinic%3avariable%20name%3d%22IsTax1AndTax2Used%22%20%2f%3e"> and </actinic:block><actinic:block if="%3cactinic%3avariable%20name%3d%22IsTax2Used%22%20%2f%3e"><actinic:variable name="TaxName2"/> at <actinic:variable Name="TaxRate2"/>%</actinic:block>)
	</span>
	</actinic:block>
</actinic:block>

As this displays 'inc VAT price' fine in the old design I am presuming this code is sound?

I also believe that it isn't a rendering problem or something to do with the modified CSS (what I mean is it isn't there and just rendered the same colour as the background) - as the ex VAT price value just isn't displayed.

Unfortunately, I can't roll back to default templates as the they've been amended quite a bit.

Product layout is set to 'Use parent (=Standard Tax Inclusive and Exclusive Price)'

Anyone have any ideas what might be causing this or where to look? Thanks in advance...

[leehack]

It is only the price layout you would need to revert or you can do a 'compare' with the original in the design library. I suggest checking that 'use parent' hierarchy is still in place and you have the correct layout selected for the site at the very top level (site options).

[Ben Spiral]

Hi Lee,

I took your (as usual) excellent advice and did a revert to factory settings on the price section in the library and then re-styled it as I want it and all is hunky-dorey. Thanks for the speedy response.