Weird Snapshot behaviour

[pinbrook]

Well, has anyone seen this.... a client has sent me a snapshot, i asked them to ftp it for me and call it something sensible - so after creating the snapshot the client renamed it and dropped the extension and left it on ftp for me.

I downloaded it, added the .acd and imported it to 8.5.1 (same version as the snapshot was created it) On import i got this error message

The imported site was created by an older version of Actinic (5.1.0.0.0.HFUAQ) than this version (8.5.1.0.0.0.HFUA).
Actinic can only import a site created by V6 and later versions.

I then asked the client to ftp me the snapshot prior to them renaming it and it imported fine.

FWIW the site was developed in v8

[RuralWeb]

Im seeing some very odd behaviour in snapshots at the moment including the error you gave. Other ones are mostly to do with duplicates and cgi problems.

[cdicken]

Hi Jo -

That is weird. Somehow renaming the snapshot seemed to corrupt it. I'll mention this to the developers to see if there is a reason for it. Has this happened more than once, or just with this one customer?

[Duncan Rounding]

Without a file extension perhaps the ftp client thinks it is an ascii file instead of binary.

[pinbrook]

its only happened the once

[RuralWeb]

I think there is a bug in the snapshot now - it does not seem to be remembering things

[cdicken]

Mal

If you think there's a problem, please tell the support team about it so we can fix it.

[RuralWeb]

If you think there's a problem

You have my list of problems from last week with one snapshot. I can send another problem site if you want it?

[cdicken]

Yep - you're right. I'll review those and pass them to the support team.