Upload Problems, Connection Problems & Network Settings

[Paul Bulpit]

Errmm... I've just spent an hour writing a thread starter about the issues I'm having this afternoon and evening, the day of the launch, then gave up and wiped it all, as I obviously don't have a clue what I'm trying to explain.

Has anybody tried to upload a v9 site to a server yet?

Basically, I exported the network Settings from a working v7 domain, imported them into v9 and tried to upload the unchanged (as downloaded evaluation) program back to that domain - no joy. After four+ hours I give up & retire for the night.

Unchanged settings don't work. Tinkering with them gets me nowhere. Wiping the server and starting afresh - no. Deleting the settings back to blank & using the Wizard - well, I got a bit further than before, but then it froze on the Mail Server page.

Good night - it's been a long day.

As a v7 latecomer - missed v8 altogether - I was hoping to get into the v9 learning curve from the outset - this is not a good start.


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[completerookie]

this has to be a first,
here's someone who deleted his thread BEFORE he's even posted it to the forum

you're going to upset regular readers

[Paul Bulpit]

I didn't say I'd deleted it.

I said I'd written it, then decided it didn't make enough sense (it was too complicated), so I editted the post to say what it says now.

The original wording was never submitted to the forum, it was only ever on my PC/in my head.

[fergusw]

Nuff said, stuff you.

Lol - Paul.
I am certainly enjoying your posts this evening.

Back to your original post - I cant say I have had any problems uploading with the new V9 BETA, but then I havent fully tested that part of the software yet, however I do not think anything has radically changed here from V7 let alone V8 so your settings should work.

Regarding jumping from V7 to V8 - I would read some of the posts that have been all over the forum about upgrading from V7 to V8 as the vast majority will still apply to V9.
Those people that made the leap to V8 will see the upgrade process to V9 relatively straightforward compared to 7 to 8!

[Paul Bulpit]

In the cold light of day I hereby sincerely apologise to Kevin. I am thinking that my hasty reply, within 6 minutes, may have missed a hint of sarcasm in his post - maybe it was missing an exclamation mark or something.

However, if he really meant it as written, without punctuation, apology withdrawn.

Fergus - whilst I am familiar with v7, I wasn't intending to 'upgrade'. I have a v7 site doing very nicely thank you; I want to use v9 for a new venture.

The point I was trying to make was that (as you say there did not ought to be any change in a tried and tested method) the ONLY thing I did with v9 was import the network settings - and it didn't work.

Paul

[completerookie]

apology 100% accepted. It was meant to be funny, hence the emoticon, but if people have emoticons turned off, then my comments may have given the wrong impression. - I also noted the time of the post, very late, friday night. No probs

Have fun with v9, I havn't started down that road yet, but I'm sure it won't be long

[Darren B]

Sorry i have had no problems with uploading at all, site from V8.5.1 imported and uploaded ok

Still investigating other stuff though

D

[TraceyHand]

I do seem to recall quite a number of people encountering upload/connection problems when upgrading from V7 to V8, even using the same network settings.
Perhaps this is a similar problem between V7 and V9.
Might be worth backtracking through a few V8 upload problem posts to see if your problem is similar to any of those. Presumably, by now, they'll have had theirs sorted so you might find some solutions

[Paul Bulpit]

Kevin, can't stand emoticons and don't even notice that they're there.

Back to topic:

OK I deleted all network settings and started again, using the Wizard. I did find a bug and have emailed Actinic explaining it - it was the problem that I started this thread with, it's in the software and had nothing to do with my imported settings.

Anyway I got it working and now have an online site.


Paul
http://www.amberwood.co.uk

[fergusw]

WHat was the Bug Paul? Might help other people...

Meant to say as well, that because V9 is a new program most PC's firewalls will require amending to allow the new program to access the net.

[Paul Bulpit]

because V9 is a new program most PC's firewalls will require amending to allow the new program to access the net.

No it wasn't that, Norton did ask me & I told it 'OK'.

The Wizard asks for your site url, pre-filling the ftp address (doh! first mistake) above where you have the opportunity to change 'acatalog'. Normally I think you would, after changing this, click [Next] quite quickly.

But I noticed (after doing that several times) that in between the change and the click, the url reverted to what it had been before, i.e. ftp.domain.



Paul
http://www.amberwood.co.uk

[cdicken]

But I noticed (after doing that several times) that in between the change and the click, the url reverted to what it had been before, i.e. ftp.domain.

Hmm - that isn't great - I'll check this out. Although that doesn't explain why the imported v7 settings wouldn't work in 'Web | Network Settings'.

Anyway, I've got your email you sent. I'll pick it up from there.

[davidbenson]

I've just noted the following in the PDF about upgrading to V9.

"Note: Actually, upgrading from v6/v7 doesn't work at all yet. It will upgrade
you to a v8 design, but not a v9 design yet."

Having downloaded the V9 Beta - don't think I'll give it a try just yet.

Started using V7 just before V8 appeared - was told by sales dept " No need to wait for V8 - Main differences was just Wizards for inputing products and designs". Was not impressed when I found out how different it was and difficult to upgrade, apart from the Internet Explorer problems.

[Duncan Rounding]

There's no harm in giving it a try - it won't afffect your current site. Install v9 as a new program and it will coexist on your PC with your previous version. You can then try importing a v7 snapshot and see what happens. If you decide to upload the upgraded site just remember to put it into test mode first.

[Paul Bulpit]

Re.: the last two posts:

As the thread starter, I'd just like to repeat - I did NOT 'upgrade', I started afresh (although on the same PC) - the ONLY thing that was imported from a previous version was the Network Settings file - supposedly to save time!

That didn't work so I deleted it all & used the Wizard, that was when I found the 'bug'. Got round that and uploaded a basic site to the server (OK it's the same server, but a different domain)

Hey! My main site is down this morning, so in writing that I thought I'd check the other - neither are working! Thanks for the prompt.

EDIT: Usefully, v9 gives more information on possible causes than v7 does.


Paul
http://www.amberwood.co.uk