Good afternoon all...
I have been experiencing problems with our site http://www.denbigharmysurplus.co.uk for the last 24 hours. It was first highlighted when I received the following General Script error when putting a dummy order through:
Error: Error opening configuration file ../acatalog/prompt.fil. No such file or directory
I tried Pressing the Browser Back Button and trying again, as suggested beneath the error message, but no darn luck...
I tried to reload the site, but nothing was happening. Actinic seemed like it was thinking about it, but no window popped up, no files checked, no successful upload
Entering another Shipping Zone was the last change I made. Though I can't see how this change would have caused the problem, I restored from the last Back Up anyway.
Still no change. I've taken a Snap Shop and proceeded to Phone the Help Line, but I've been number 2 in the queue since 2 and no-one has been available to phone me back so I turn to you guys.
You've helped me realise my obvious glaring errors in the past, so I'm hoping you could do the same again.
Thanks in advance,
Rich
I have been experiencing problems with our site http://www.denbigharmysurplus.co.uk for the last 24 hours. It was first highlighted when I received the following General Script error when putting a dummy order through:
Error: Error opening configuration file ../acatalog/prompt.fil. No such file or directory
I tried Pressing the Browser Back Button and trying again, as suggested beneath the error message, but no darn luck...
I tried to reload the site, but nothing was happening. Actinic seemed like it was thinking about it, but no window popped up, no files checked, no successful upload
Entering another Shipping Zone was the last change I made. Though I can't see how this change would have caused the problem, I restored from the last Back Up anyway.
Still no change. I've taken a Snap Shop and proceeded to Phone the Help Line, but I've been number 2 in the queue since 2 and no-one has been available to phone me back so I turn to you guys.
You've helped me realise my obvious glaring errors in the past, so I'm hoping you could do the same again.
Thanks in advance,
Rich
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