Hi
I am trying to set up a discount so that if a customer spends £30 they will receive a free key fob.
I set up the discount
1. Based on Value Including Actual Tax
2. Trigger £30
3. Requires coupon Code
4. Product Group - Key Fob (I put all the products that I want to give free in here.
5. Reward % 0ff
6. Reward amount 100.00
I have been testing it on an offline order and when I exceed the value required to get the free key fob, I get a little info mark next to the key fob I have added and if I click on that it shows the Key fob discount. But....
there is no discount? I expected to see a - £4.21 which is the cost (ex vat) of the key fob, but nothing.
I think I have set the discount up correctly? Can someone please help.
Many thanks
Denise
I am trying to set up a discount so that if a customer spends £30 they will receive a free key fob.
I set up the discount
1. Based on Value Including Actual Tax
2. Trigger £30
3. Requires coupon Code
4. Product Group - Key Fob (I put all the products that I want to give free in here.
5. Reward % 0ff
6. Reward amount 100.00
I have been testing it on an offline order and when I exceed the value required to get the free key fob, I get a little info mark next to the key fob I have added and if I click on that it shows the Key fob discount. But....
there is no discount? I expected to see a - £4.21 which is the cost (ex vat) of the key fob, but nothing.
I think I have set the discount up correctly? Can someone please help.
Many thanks
Denise
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