Google Analytics

[MAB]

I may have misunderstood how this works. I pick up the code embedded in the Javascript provided by Google and enter it in the appropriate box in Actinic then upload the site. I thought Actinic would embed its own version of the script on every page of the site but it does not appear to have done so. What am I doing wrong?

Regards
Michael

[eshopbrokers]

Hi Michael,
All you need to do is enter your Google Analytics Account Number (eg. "UA-XXXXX-X") into Marketing | Google Analytics.

[MAB]

Thanks. In that case it doesn't seem to be working. I set up www.adventurekit.com with its code last night and can't see any sign of the code when I do a view-page-source and Google isn't seeing it.

Regards
Michael

[RuralWeb]

if your using an external design then there is a bug with the unbuilt ga system. The solution has been posted if you search.

[Rich Brady]

Michael,

I have Analytics running fine. All I did was paste the Google code into the Layout...

It was only later on, when exporting a Froogle Feed that I realised that you could just put the Google Analytics Account Number into Actinic. Doh!

Rich

[bruce_a_wallace]

I have the same problem as MAB and have done a search in the forum for a solution as suggested by RuralWeb but hads no luck. I logged a call with Actinic a couple of days ago about this but have had no reply from them either. Does anyone know how to resolve this?

Regards
Bruce

[RuralWeb]

try upgrading to the latest version where the bug has been fixed

[tantronics]

We are having the same problem, but I think it may be down to the "block if" settings in:

"<actinic:variable name="GoogleAnalyticsMarkup" value="Google Analytics Tracking Code" />"

This has the following conditions:

<actinic:variable name="IsGoogleAnalyticsEnabled" /> == true AND <actinic:variable name="IsSplitSSLSubdomain" /> == false

I'm no expert on these things, but it looks to me like it doesn't include the GA code if you are running your SSL on just the Checkout pages.

If you change it to:
<actinic:variable name="IsSplitSSLSubdomain" /> == true

Then the code apears.

I don't know why it is set like this, but assuming there is a reason, I haven't changed our site yet.

Can anyone else shed some light as to why this would be set in this way.

[cdicken]

I don't know why it is set like this, but assuming there is a reason, I haven't changed our site yet.

Can anyone else shed some light as to why this would be set in this way.

If you have your checkout under a different sub-domain (which there is a very strong chance of with an SSL checkout) you have to include the Google Analytics code into the top of the page, rather than the bottom, so that it goes above any links to the checkout.

You'll find the Google Analytics code in this case within the 'Standard Javascript Header Functions' layout.

[bruce_a_wallace]

Thanks for the info, Chris. If the checkout is not on a seperate SSL subdomain, just using SSL on the checkout on same domain name when the rest of the site is not using SSL, is it safe to remove the block condition AND <actinic:variable name="IsSplitSSLSubdomain" /> == false in order to get the google analytics working?

Regards
Bruce

[cdicken]

The Google Analytics will still work - the code is just on a different place on the page.

But yes, you can remove the condition and I'd also suggest you remove the reference to Google from the 'Standard Javascript Header Functions' layout.

[john@stinkyink.]

Hi All,

Did you know that this is the third thread on one page of the forum on Google Analytics. For what it is worth, we had Analytics and Ecommerce tracking working very well in V8. When we upgraded to V9 we thought that we could save some time and use the built in code, and spent 4 days trying to get information from it. In the end we have re-written our V8 code to work in V9 as well and implemented it - guess what?, I have data again!. You are welcome to use it at Google Analytics and E-Commerce

If you do decide to use it I would be grateful for a link back to us - Thanks

[bruce_a_wallace]

I have partially solved the problem on our web site.

The site was imported from v8 and actinic seems to have added the GA code to the bottom of the page during the import, but the block condition prevents itf rom running if you use SSL on your checkout pages but not the rest of the site.

The javascript header functions in the v8 site were included in the overall page layout, in v9 they seem to be included within a seperate layout called "Javascript Header Functions" and this layout in turn contains the GA tracking code layout for split SSL sites. This code remained unchanged when importing the v8 site.

To fix the problem I removed all the javascript header functions from the overall page layout and then added the added the "Javascript Header Functions" layout into the header section of the overall page layout.

GA now appears to be working for all catalogue pages but we are still not getting any ecommerce results, although the GA tracking code is present in the receipt page on completing a transaction. I have attached the recipt page.

If anyone has any idea why the ecommerce tracking isn't working I would appreciate it.

Cheers
Bruce

[cdicken]

Hi Bruce - see my answer in http://community.actinic.com/showthr...655#post227655

Let me know if this works.

[bruce_a_wallace]

Thanks, Chris.

I restored the factory defaults as suggested and ecommerce data is now appearing in GA. Comparing the imported v8 receipt page and the factory default receipt page, it would appear that the problem was that the Google Analytics Tracking Code layout was added during the import but the Google Analytics Variable Setup layout was not.

Cheers
Bruce