Bouncing back to Extended Info Pop up!

[Tezzflyer]

Not sure when this started, possibly since upgrade to V9.01
if a customer clicks on the "more..." link to bring up the extended info page - then closes the extended info page - if they then add the product to basket, the basket page bounces back to the Extended info page, and loses the main site. any one got any ideas? I have not altered any of the perl scripts this is actinic almost out of the box!
the url is www.e-sparky.co.uk
Help!!!

[NormanRouxel]

Hmmmm... This seems serious.

It look like the Extended Info Popup page is setting the ACTINIC_ REFERRER cookie to the popup page filename.

This cookie is later used in the Cart scripts to detect where to bounce to.

Lets try to fix this. Edit actiniccore.js (in your Site folder). Look for the line

    var bSetCookie = false;

immediately above that add the line

     if ( window.name == 'ActPopup' ) return;	// don't save if on popup page

and see if that fixes things.

[Tezzflyer]

What a genius!

Well that sorted that one out!
Many many thanks I wouldn't have known where to start looking!
thanks again

Terry

[NormanRouxel]

There may be a better fix along later as this is definitely a bug (it's even on Actinic's Demo Site). I've posted it as a separate bug report.

[cdicken]

Actually, we had our developers look at your fix Norman and we couldn't better it.

The fix to actiniccore.js has been included in the new 9.0.2 version, due on beta shortly.

[TraceyHand]

Actually, we had our developers look at your fix Norman and we couldn't better it.

w00t!
Go Norman, Go Norman!!
(send Actinic an invoice )

[leehack]

As if that surprised anyone, i'd have expected 'phew thank god he sorted that out, we'd have been stuffed' lol. . Only kidding developers, you are in tune with the planet really, its just not this one - shame really.

[MDS]

Weird, I am getting this exact same problem with a 9.02 site.

I have checked the file, and the fix is there.

Any other ideas at all?

Thanks

Mick

[MDS]

Sorry, I read this all wrong, this is not the same issue.

I am using extended info, opening in the same window, with add to cart button.

If you add to cart from the extended info page, you bounce back to the same page.

You are then a bit stranded, because if you click the back button on browser you get a page expired error.

I have contacted support, this is working as it should, but obviously not very user friendly.

I did want to keep the ext info page as big as possible to allow use of much larger images.

Any suggestions at all, or should I bin the idea, and more on?

Really appreciate any suggestions

Thanks

Mick

thewatercoolingshop.co.uk

[TraceyHand]

I have a similar set up except, on adding to cart, it closes the extended info window and reloads the main window with the 'add to cart confirmation page'

Would this help?
I'll try to locate the thread with instructions, if it would

[TraceyHand]

Right...have located the thread HERE
It links to a further thread with step 1 in it, which you'll need to follow first.

There's a basic guide to the first bit HERE

[MDS]

Thankyou Tracey, much appreciated.

Will give that a bash later

[MDS]

Quick edit, found it

Have done the changes, but no change.

Obviously made a mistake, will have another go

Thanks

Mick