Scripting Error - E-mail a friend:

[Phil G]

Going through customer functionality issues on our site www.paragon-matrix.com and have found that the E-mail a friend function that we have on all our product pages are giving errors when used.

If you add an email address and click the ok button on email a friend, a general scripting error comes up, after about 15 seconds it sometimes goes to an email sometimes it does not. (Please see images attached)

Looked in the knowledge base and on the community site but can't find any answers. Has anyone got any ideas where the issue is to take away this annoying error?

Regards

Phil Griffiths
Paragon Matrix

[jont]

This does work straight from the AUG (I implemented it on Tuesday into a site) ... I tend to copy the code from the AUG into Notepad first and in the library create a new layout and paste the code there. You can then add the new layout into your product layout. Using a layout containing the code then allows you to recycle the code easily into other product layouts at a later point.

[NormanRouxel]

You've added a button coded as

<input type="IMAGE" name="ACTION" src="ok.gif" style="padding-top:0px;padding-bottom:0px;" value="OK"/>

This button doesn't do anything useful and in fact inadvertantly adds to cart.

Replace it with a simple image

<img src="ok.gif" style="cursor: pointer;" />

The script actually does the mailto as soon as the customer changes what's in the address entry box. The button is only for show to give them something to click on (and thus fire off the onchange).