Google Analytics - Waiting for data...

[zigzagad]

I've followed the excellent "Eileen's guide to Google Analytics with V8" and although I'm using a custom theme I think I've got it installed correctly.

When I log in to GA it says "Waiting for data: www.1staiddirect.co.uk Analytics has been successfully installed and data is now being gathered."

I used another site - http://www.sitescanga.com/ - which reported that the tracking code installation is OK. However, its now been over 4 days since I installed the code and GA still says "Tracking code installed Waiting for Data"

Am I being impatient or have I got a problem with my installation?

Also, does anyone know why when you view the source for my site is all crunched up together rather than neatly broken into lines?

[TraceyG]

Hi Harvey,

I'm no expert with google analytics but one thing I've noticed with Eileen's post is that the image she provided doesn't quite match what she has in the code boxes.

She has put:

2) Just before the </head> insert the following (of course replacing the xx's with your own account number:
Code:
<script src="http://www.google-analytics.com/urchin.js" type="text/javascript">
_uacct = "UA-xxxxxxx-x";

but the image shows:

<script src="http://www.google-analytics.com/urchin.js" type="text/javascript">
</script>
<script type="text/javascript">
_uacct = "UA-xxxxxxx-x";
block if........

I don't know if this will make a difference but it might be worth a try. v9 comes with Google Analytics built in so you might want to consider upgrading.

Also, does anyone know why when you view the source for my site is all crunched up together rather than neatly broken into lines?

Probably because you are compacting the HTML (Design | Design Options | Compact CGI/HTML). This will remove any comments and unneccessary spaces from the page to make them as small as possible for downloading to the browser.

[zigzagad]

I don't know if this will make a difference but it might be worth a try. v9 comes with Google Analytics built in so you might want to consider upgrading.

Hi Tracey!

I've actually already stripped out all the code and reinserted as per Googles instructions, I'm now waiting to see if it makes any difference.

Probably because you are compacting the HTML (Design | Design Options | Compact CGI/HTML). This will remove any comments and unneccessary spaces from the page to make them as small as possible for downloading to the browser.

Thanks for that! It makes debugging much easier when the code hasn't been compacted.

[Darren B]

hmm latest from Google

System Message: Analytics Processing Delay from April 30th to May 5th
Google Analytics experienced a data processing error from April 30th to May 5th. Almost all of the data has been recovered and is currently being reprocessed. The recovered data will be reflected in your reports within a few days. Please note that a small percentage of data, particularly in the area of e-commerce reporting, was not recoverable from those dates.



maybe this was your problem

[zigzagad]

I did wonder that too Darren, too late though - I've stripped out the the old code and inserted the new code that goes just before the </body> tag.

Its now collecting the data but my goals don't work as GA is seeing the checkout pages as http://www. myurlhere .co.uk/cgi-bin/os000001.pl, rather than Checkout Page 0.html, Checkout Page 1.html etc and I havent a clue which bits from Eileens guide I need to re-insert and or they will even work with the new code.

[malbro]

I did wonder that too Darren, too late though - I've stripped out the the old code and inserted the new code that goes just before the </body> tag.

Its now collecting the data but my goals don't work as GA is seeing the checkout pages as http://www. myurlhere .co.uk/cgi-bin/os000001.pl, rather than Checkout Page 0.html, Checkout Page 1.html etc

I have the same problem using the new analytics code, however the help file on google analytics suggests the following

>>>>>>>>>>>>>>>>>>>>>>>>
You may wish to track visitors' progress through a funnel which has the same URL for each step. For example, your sign up funnel might look like this:

* Step 1 (Sign Up) - www.mysite.com/sign_up.cgi
* Step 2 (Accept Agreement) - www.mysite.com/sign_up.cgi
* Step 3 (Finish) - www.mysite.com/sign_up.cgi

To get around this, you can call the _trackPageview function within each step (probably within an onload event), as follows:

pageTracker._trackPageview("/funnel_G1/step1.html")
pageTracker._trackPageview("/funnel_G1/step2.html")
pageTracker._trackPageview("/funnel_G1/step3.html")

Then, set up each step of your funnel to be:

http://www.mysite.com/funnel_G1/step1.html
http://www.mysite.com/funnel_G1/step2.html
http://www.mysite.com/funnel_G1/step3.html

Note that the path/filename argument need not represent an existing path or filename. The argument to _trackPageview simply provides a made-up pagename to which Google Analytics can attach pageviews.

Important: Please note that your analytics tracking code and calls to _gat._getTracker and _initData must be placed on the page above the call to _trackPageview.
<<<<<<<<<<<<<<<<<<<<<<<<<

That will allow at least the first order page (as all the order pages use the same code) and the receipt page to be tracked. I am trying out the code at present and will let you know how I get on.

[zigzagad]

Thanks Malcolm, I'd be very interested to know how you get on.

[malbro]

Thanks Malcolm, I'd be very interested to know how you get on.

Well some success but not complete.

I entered the code into the checkout pages and the receipt page, however as all the checkout pages use the same html code i tried using a variable to identify the page but that hasn't worked, but the receipt page using
pageTracker._trackPageview("/receipt.html");
works ok and I am tracking the receipt page correctly. Just need to sort out the individual checkout pages to get it all working. What I am trying here is
pageTracker._trackPageview('<actinic:variable name="PageType" />.html') which produces three order pages 0 1 and 2 with the names as detailed by Eileen, i.e. /Checkout Page 0.html
/Checkout Page 1.html
/Checkout Page 2.html

I should know in a couple of days if this has worked.

[malbro]

Thanks Malcolm, I'd be very interested to know how you get on.

Yes it does work, I am now seeing checkout page 0.html etc in the google content page.

Enter the google code into the checkout pages and the receipt pages as detailed in the previous posting.