Digital Download Questions

[PinkP]

Hi,

Love what I've seen of Actinic Business and how it will help me to improve my business. But I have a couple of questions about the Digital Download System.

My current system does everything that Actinic says it will - deliver online & email notifications to customers, cloaked links etc.

But it also sends me an email to confirm that the download link from each transaction has been clicked on, the IP address it was clicked from & the time. This is my proof, should I need it, that the download has been received by a customer. It helps me to prevens fraudulent chargebacks.

Will Actinic also do this for me? I am currently looking around the evaluation software and cannot find it.

Also, is it possible to deliver multiple files for download with a single download product?

Thank you : )

Liz

[PinkP]

Is anyone able to help me with this please? Have I posted it in the wrong place?

[TraceyG]

Hi Liz,

But it also sends me an email to confirm that the download link from each transaction has been clicked on, the IP address it was clicked from & the time.

I'm afraid that Actinic does not do this. I will add it to the wish-list for you.

Also, is it possible to deliver multiple files for download with a single download product?

Yes, as well as setting a digital download file to the main product, you can create a hidden product that contains a digital download file and associate this product to a component of the main product. You can have multiple components set on one product in this way. Each component can be optional and add an extra cost to the order if the customer chooses them. Alternatively, create a zip file of the multiple files and attach that as the digital download file.

[Mike Hughes]

This looks to me like it should be quite a simple mod to make so if it's critical to you then I'm sure you could get one of the perl scripters around to write one for you without too much expense.

Mike

[PinkP]

Tracey, thank you : )

Liz