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**Kiran** · 19-May-2008, 10:52 AM

Hi Les

Can you tell me what point release of V8 you are using, and under which mode the preview does not work content/design. Also have tried doing "Restore Initial view Layout" throuhg the "Window" menu. You can do that under both modes.

Kind Regards

**lessharma** · 19-May-2008, 06:47 PM

Hi Karen,

Many thanks for your reply.

My current version of Actinic 8 in 8.5.3

Sorry I should have made myself a bit clearer.

From the 'Content Tree' in Actinic I have pages with say 10-12 products on 1 page. If I click on a product in the 'Content Tree' the 'Peview Page' window on the right should jump to the product and display the product image and text and so on.... but it doesn't, it seems to the jump to the product in a flash and then jumps back to show the top of the page always.

This problem has happen since version 8.0 for me on XP and Vista. I don't know if this helps but when I had Actinic cover (upgrade from 7 to 8) I contacted support and sent them a snapshot and they came back to me saying it was a bug and would be sorted in a future release. They also gave me a work-around.

I didn't use the work-around because I thought I would wait until the bug was fixed, but it still isn't, I think.

I can't find the email from Actinic with the ticket number or the work-around, can you locate old support tickets? The company name for my Actinic cover was Boxes4Babies.com Limited. If you can, can you post the work-around for me or let me know if this plans on being fixed soon.

The ticket is about a year old now I think?

**lessharma** · 05-Jun-2008, 11:59 AM

Hi Kiran,

Any update from my last reply yet?

**TraceyG** · 06-Jun-2008, 11:17 AM

Hi Les,

I think the solution was to replace <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" >

with

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" "http://www.w3.org/TR/html4/loose.dtd">

at the top of your overall layouts.

**lessharma** · 06-Jun-2008, 11:29 AM

Hi Tracey,

This is great, that's works.

Thank you!!

**lessharma** · 07-Jun-2008, 05:02 PM

Hi Tracey,

The above fix works great on some sites, but on other sites the fix does work, but the page loses it's style (large ugly text....), any ideas why?

**TraceyG** · 09-Jun-2008, 09:29 AM

Hi Les,

It would be difficult to tell without seeing the snapshot of a site that you are getting a problem on. If you can confirm that reverting the line back to how you had it brings back the styles without doing anything else, then can you email me a snapshot (if the file is less than 10MB) to tgsupport [at] actinic [dot] co [dot] uk or upload it somewhere and send me a link to download it from please.

**lessharma** · 09-Jun-2008, 12:34 PM

Hi Tracey,

I can confirm be changing the text / html back brings back the style to the web page.

I'm sending you a snapshot now.

**TraceyG** · 09-Jun-2008, 01:33 PM

Hi Les,

I think I've found the issue. You have a style set in your the head of your overall layout:

<style type="text/css">

</style>

It looks like standard that I've mentioned above requires you to specify the which font size you want, so if you put

{font-size: 9px}

it then seems to work.

**lessharma** · 09-Jun-2008, 01:41 PM

Hi Tracey,

That fixes some of the larger text, but alot of the text is still large, like product title, product description...

**TraceyG** · 09-Jun-2008, 02:10 PM

Go to 'Settings | Site Options | General | Appearance Settings group' and add 'px' to the end of the 'Default text size' field.

**lessharma** · 09-Jun-2008, 02:28 PM

Hi Tracey,

That's working great, one last problem, by doing all the above the 'Best seller' and 'Top section list' on the side bar are all centered now, how do I make them hard left as before?

**TraceyG** · 09-Jun-2008, 02:35 PM

Edit your 'actinic stylesheet' and locate:

Code:

p, table, td, th {

Add:

Code:

text-align: left;

to this style and it should look right then.

**lessharma** · 13-Jun-2008, 03:38 PM

Hi Tracy,

Sorry about this!!

Aligning the text hard left is OK, but in the checkout pages some text need to be middle or right.

Could you tell me why this problem is happening on all my sites. Is it because they are upgrades from V7 or because they don't use Actinic template?

Is there another fix that doesn't align the text to the middle?

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