Enable Login and Card Encryption

[fainster]

Hi,
Since upgrading to v9 we have switched this feature on (using Business), but we have noticed that every time Actinic loads we get an error message saying : you have enabled credit card encryption but your database still contains unencrypted card details and then tells us to go into housekeeping and select encrypt card details - which we have done but we still get the error.
I have even tried going into the housekeeping and encrypting, then closing the program and re-loading it but is still get the error - do i need to do something else?
I am using v9.01
TIA

[TraceyG]

Hi,

I can't recreate this problem so I suggest that you raise a support ticket (link in my signature) so that we can get your snapshot to investigate further.

[fainster]

Thanks Tracey,
Have registered a support ticket as suggested -

[fainster]

Update:
This problem has now been resolved with the help of support-
Solution was to just upgrade from 9.01 to 9.0.2 and the problem went away - must have been something to do with the fix implemented for the multi user (even though i was a standard business user)