Completing Orders - DD not autoshipping

[YoPo Music]

I'm using V8 8.5.0 at the moment. Have a load of orders in "orders pending" because although settings is set up to "auto-ship" digital download products - it doesn't. The only way with this version is to manually ship each order to "complete" them. It would take me days.

Does the latest version of V8 have "complete order" option when you right click an order - and could you select a load of orders and apply this.

Plus does the latets version of 8 actually "ship" digital download products so this can all be avoided.

Thanks, Jonny

[TraceyG]

Hi,

Does the latest version of V8 have "complete order" option when you right click an order

If you go into 'Settings | Business Settings | Order Processing' and tick the 'Enable Export to Files' box, you will then be able to highlight your orders and right-click on them and select 're-export to files'. This will export your orders to csv files and force them into the completed tab.

Plus does the latets version of 8 actually "ship" digital download products so this can all be avoided.

It does work in the latest version, but you should make sure that the 'auto-ship box is ticked on the digital download tab of each product.