Hunted around the forums here & knowledge base but can't find anything about the problem I'm encountering.
I upgraded our V6 to V8 multi-user (8.5.2.0.0.0.HMVA) with 2 additional keys, and upgraded all our PC's at the same time to Vista machines. The site transfer went really well, and the multi user loaded fine on each machine.
Trouble is, only one machine can use Actinic at any one time. If the main (host) machine is logged on as administrator, the other satelite machines just hang at the password stage. If a satelite machine logs in first, then the admin logs in, the whole thing falls over.
Actinic support have looked into it but can't resolve it, my techie ensures the network is sound. All machines have access to the public folder on the main machine (and each others), we've disabled the firewalls on each machine, and the router. We've switched user accounts (windows) off on each machine but nothing fixes it.
I have noticed on the support page, hidden in the corner the following message:
"Actinic MultiUser / Enterprise
(Access version)Due to known Issues with Microsoft Access databases becoming corrupted when they are shared from a Vista machine, it is strongly recommended that the shared database is installed on an earlier version of Windows. "
Is my version the Access version? and is this likely to be my problem?
Any help or suggestions will be gratefully received before I revert to tin cans & string again!
I upgraded our V6 to V8 multi-user (8.5.2.0.0.0.HMVA) with 2 additional keys, and upgraded all our PC's at the same time to Vista machines. The site transfer went really well, and the multi user loaded fine on each machine.
Trouble is, only one machine can use Actinic at any one time. If the main (host) machine is logged on as administrator, the other satelite machines just hang at the password stage. If a satelite machine logs in first, then the admin logs in, the whole thing falls over.
Actinic support have looked into it but can't resolve it, my techie ensures the network is sound. All machines have access to the public folder on the main machine (and each others), we've disabled the firewalls on each machine, and the router. We've switched user accounts (windows) off on each machine but nothing fixes it.
I have noticed on the support page, hidden in the corner the following message:
"Actinic MultiUser / Enterprise
(Access version)Due to known Issues with Microsoft Access databases becoming corrupted when they are shared from a Vista machine, it is strongly recommended that the shared database is installed on an earlier version of Windows. "
Is my version the Access version? and is this likely to be my problem?
Any help or suggestions will be gratefully received before I revert to tin cans & string again!
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