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    Pending payment service provider

    I've gone over all the old threads regarding this but still none the wiser.

    I have a couple of orders sitting in "Pending payment service provider". One has been there two weeks, another came in yesterday. When I click the order >view payments it says status received, yet there's no CC Auth.Code.

    Does this mean the cart was abandoned? PSP is HSBC and nothing's showing there.

    #2
    Abandoned yes.

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