V9 the slowness of.

[Darren B]

ok so it was not the best, maybe i need a break

[jont]

Darren - get your coat matey

[Darren B]

where I stand on the software.

hmmm i normally run mine on the pc

[RuralWeb]

If you feel that strong why not email the management directly

I certainly do and I tell them in no uncertain terms what I think on the telephone - they know exactly where I stand on the software.

[Darren B]

Im sure we have been here before, i actually got told if i did not like it change to another products by one particular member here, who now bitches and winges like the rest of us

But actinic seriously need to step out of the door at actinic towers and take a walk in the park its amazing how quickly things change, as scared you guys are of other companies picking up on your feature always remember "The Door Swings Both Ways"

no were was i, ahh yes GC

D

[chris ashdown]

Without the input of developers actinic would be nowhere - we find most of the bugs and its the fault of actinic that the only place we can gripe about them is on the forum. eg v9 snapshots which i am now working with cd on and testing .03 for the good and benifit of users and my clients.

So yes I slag the product off and will continue to do so when it does not perform - as jo says with a bit of communication with the people who use the software the most much of this could be avoided.

I understand your frustrations Mal, BUT

Many others use the forum be it long term users or new people, and it's in everyones benifit that actinic continues to produce software, scareing newbes off the software is to nobodies benifit Actinic rely on people buying the software just like we all do with our own products.

As you have already said you are not here to beta test yet happy to gripe on past glory

If you feel that strong why not email the management directly and use the forum for constructive use and help the software progress

[cdicken]

Chris, I think it's true that you are using the software in an unusual way, but I think with the addition of the single page upload for Actinic (in 9.0.3) especially, you'll still be able to run your business with it.

I've got your snapshot imported into an early version of 9.0.3 now so I'll start carrying out some tests.

[RuralWeb]

V7 when uploading just puts up the products while v8/9 has extra work to do when the marketing features are active so with 60000 products irrespective of text/images etc there will be significatly more checks to do which is why it is so much slower. Interestingly v8/9 is much better at handling images than v7 so that part will be faster in some cases.

While i agree that v9 is much slower than 7 i think you have gone beyond the capabilities of the software TBH

[Chris Curness]

Oops!
Bye the way my site may have 60,000 items but they are mainly all the same under each section so there is less than 300 images and less than 500 pdf files, the rest is very small to moderate amount of text. Probably why it works great in V7 which is an old piece of software.

Chris C.

[cdicken]

Also, we are changing some of our test processes and making a general call for customer snapshots for us to use in our internal testing (yes - another great idea nicked from the Community )

Please go to http://community.actinic.com/showthread.php?t=37689 to read more.

[RuralWeb]

It's something I've been wanting to do for ages

Glad you have been kicked into action by us that slagg you off - it will be of great use to all actinic users in the long run.

[cdicken]

Thanks for all this. It made for interesting (and challenging) reading.

I agree this is a logical and necessary next step for Actinic, and am currently putting together a plan for something along the 'developer blog/user group/actually telling people stuff' lines which I think will address this. It's something I've been wanting to do for ages but something always seems to get in the way.

Expect to hear something in the next couple of weeks.

[RuralWeb]

some developers are happy to slag the product off

Without the input of developers actinic would be nowhere - we find most of the bugs and its the fault of actinic that the only place we can gripe about them is on the forum. eg v9 snapshots which i am now working with cd on and testing .03 for the good and benifit of users and my clients.

So yes I slag the product off and will continue to do so when it does not perform - as jo says with a bit of communication with the people who use the software the most much of this could be avoided.

[pinbrook]

some developers are happy to slag the product off

everyone has a bad day when they find out with a bit more communication they could have made better decisions.

ie the benefit of hindsight

[chris ashdown]

There may be a commercial reason actinic may not wish to publicise upgrades until they are happy to release them

It's also strange that some developers are happy to slag the product off whilst at the same time wanting more info, whilst probably a lot of users are quite happy with the products if not 100% so