v 852 and EPOS

[wheelbarrow]

Hi,

A customer of mine is using Business 8.5.2 and wants to start using the EPOS software.

So that we could help him, we installed a trial version of 8.5.2 on a new PC and restored a snapshot. This gave us a working setup.

We then installed EPOS 2.9.2 on the same machine. Using the default settings and we can see the sever link icon is running.

In the business software setting/options we ticked the epos link and got the new menu.

In the epos link we set both branch and head office to localhost and left the default port. Clicking on the test button says connection ok.

So we then go to transfer products and select all, and overwrite, match up VAT and prices. Click apply and then transfer.

now we get a couldn't establish connection to EPOS.

if we go back to the settings page the test button still says it's ok.

Any ideas what maybe going on. This is a brand new XP install and has nothing else installed just Business V8.5.2 and EPOS 2.92.

Thanks for your time.

Regards

Paul

[TraceyG]

Hi Paul,

One of the following options may help:

1) Try using the IP address instead of 'localhost' for the 'Actinic EPOS Branch Server' in the configuration (127.0.0.1)

2) Check firewalls are not blocking the port (try turning any firewalls off to see if it will go through)

3) You may need to update your version of XML4 - get the latest from here.

Let me know if any of these help.

[wheelbarrow]

Hi Tracey,

Thanks for this, i have tried all of the following. no fire wall installed and windows disabled.

changed local host to 127.0.0.1 test works transfer doesn't
use ip on machine 192.168.250.56 test works transfer doesn't

updated xml as requested. run same tests. still no go.

Installed EPOS on different machine in network. updated connection setting. Test works transfer doesn't.

So using wireshark, i have looked at the network packets. Does this help you identify the problem.

POST /:4730Invoke?Handler=ActProductService HTTP/1.1
Content-Length: 3434
Content-Type: text/xml; charset=utf-8
SOAPAction: "#SetProduct"
Accept: text/xml
Host: 192.168.250.56
User-Agent: Microsoft-ATL-Native/7.00

<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"><soap:Body soap:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><snp:SetProduct xmlns:snp="urn:ActProductService"><structProduct><m_bDeleted>false</m_bDeleted><m_sProductReference>L-N5.5</m_sProductReference><m_sShortDescription>Lie-Nielsen No.5 1/2 Jack Plane </m_sShortDescription><m_sLongDescription>&#x000D;&#x000A;The equivalent of a later type Stanley Bedrock No.605 1/2. The blade is 2 3/8" wide.&#x000D;&#x000A;&#x000D;&#x000A;Now available with either cherry or cocobolo handles.&#x000D;&#x000A;&#x000D;&#x000A;Prices include VAT&#x000D;&#x000A;</m_sLongDescription><m_nStockOnHand>-4</m_nStockOnHand><m_sImagePath>LN_No5_JP55.gif</m_sImagePath><m_sImage_Large></m_sImage_Large><m_nCategoryCount>1</m_nCategoryCount><m_sarrCategories soapenc:arrayType="xsd:string[1]"><string>Standard</string></m_sarrCategories><m_sTaxCode>S</m_sTaxCode><m_nBarcodeItemCount>1</m_nBarcodeItemCount><m_arrBarcodes xmlns:q1="urn:ActProductService" soapenc:arrayType="q1:CSOAPTransferBarcodeItem[1]"><snp:CSOAPTransferBarcodeItem><m_sProductReference>L-N5.5</m_sProductReference><m_sBarcode>L-N5.5</m_sBarcode><m_sBarcodeDescription>Lie-Nielsen No.5 1/2 Jack Plane </m_sBarcodeDescription><m_nPriceItemCount>15</m_nPriceItemCount><m_arrPrices xmlns:q1="urn:ActProductService" soapenc:arrayType="q1:CSOAPTransferPriceItem[15]"><snp:CSOAPTransferPriceItem><m_sPriceName>Wholesale</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>Trade</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>CashBuy</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>Used Sell</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>Used Buy</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>Region6</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>Region5</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>Region4</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>Region3</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>Region2</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>Region1</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>NewPrice</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>ListPrice</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>RRP</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem><snp:CSOAPTransferPriceItem><m_sPriceName>OnlinePrice</m_sPriceName><m_dPrice>0</m_dPrice></snp:CSOAPTransferPriceItem></m_arrPrices></snp:CSOAPTransferBarcodeItem></m_arrBarcodes></structProduct><nSettings>50175</nSettings></snp:SetProduct></soap:Body></soap:Envelope>HTTP/1.1 200 OK
Server: Actinic SOAP Server
Date: Thu, 12 Jun 2008 15:11:40 GMT
Content-Type: text/xml
Content-Length: 232

<SOAP:Envelope xmlns:SOAP="http://schemas.xmlsoap.org/soap/envelope/"><SOAP:Body><SOAP:Fault><faultcode>SOAP:Client</faultcode><faultstring>SOAP Invalid Request</faultstring><detail></detail></SOAP:Fault></SOAP:Body></SOAP:Envelope>

Regards

Paul

[TraceyG]

Hi Paul,

I've tested your set up and can recreate the problem. It seems that you are suffering from a problem that we've found with the MS development tools. We've had to update our development enviroment to deal with it as it has caused problems with our Multi-user software too.

We are testing a new EPOS build that will include EPOS Link at the moment, which should hopefully be released on beta shortly. I would suggest that you wait for this to be released as it will also fix a number of issues with 2.92.

[wheelbarrow]

Hi Tracey,

I did respond to this, but it seems to have got lost.

Anyway.

I have tried all the things you mentioned. I have also installed the epos on a different machine to the Business software and i still get the same problems.

I have now used wireshark to capture the network traffic. maybe this will help identify the problem.

regards

Paul