matching text within data entry report to prompt

[matt barton]

I use Business Multisite v 8.5.3. - I changed the prompt on one of the user definable fields available within Design/Text/Website(cont)/Invoice address. This was Invoice User Defined or InvoicePrompt14 (phase 0 ID 14). It works although if the customer checks this option, it appears in Data Entry Report as [NOT USED] - CHECKED and I would like the entry in Data Entry Report to reflect the actual question asked eg "Agree to receive Marketing Info - Checked". The line [NOT USED] - CHECKED appears above User Defined in the Invoice Address box on Data Entry Report.

I've tried changing various prompts within Order Processing Reports/Data Entry all to no avail (and also within Packing List and Invoice) - can anyone help? Thanks.

Current Layout code for Invoice User Defined (InvoicePrompt014)

<actinic:block if="%3cactinic%3avariable%20name%3d%22InvoicePrompt014Required%22%20%2f%3e" /><span class="actrequired"></actinic:block>
<Actinic:Variable Name="InvoicePrompt014"/>
<actinic:block if="%3cactinic%3avariable%20name%3d%22InvoicePrompt014Required%22%20%2f%3e" />*</span></actinic:block>
</td>
<td>
<input type="checkbox" name="INVOICEUSERDEFINED" value="CHECKED" <Actinic:Variable Name="InvoiceUserDefined"/>>
</td>

[Duncan Rounding]

Have you changed the 'User Defined' entry to be a checkbox instead of a text field?

[Jan]

It's quite simple actually, you just need to change the same prompt on the reports tabs in design text.

You can also change the default value for the checkbox to by Yes, which will look better on the printed report.

Regards,

Jan

[matt barton]

Have you changed the 'User Defined' entry to be a checkbox instead of a text field?

Yes I did - following the guidance in Advanced User Guide v8. I noted the layout code is different for this prompt than for the others and wondered whether I should amend the code so that it mirrored layout code for one of the prompts that works?

[matt barton]

It's quite simple actually, you just need to change the same prompt on the reports tabs in design text.

You can also change the default value for the checkbox to by Yes, which will look better on the printed report.

Regards,

Jan

Thanks but I'm not sure which prompt I have to change. I've tried changing various prompts within Design/Text/Order Processing Reports - I've focussed on Data Entry tab as that would seem the obvious one but have also tried other prompts within Packing List and Invoice tabs. I guess I need to identify what prompt within the Reports tabs corresponds to the Invoice User Defined entry (phase 0 ID 14)I have amended within Invoice Address tab.

[Duncan Rounding]

First try changing Design|Text as Jan mentioned.

[matt barton]

I'm using these user definable prompts (740 and 741) on checkout page 2 for other customer information and they work fine on data entry report. I've changed prompt text for prompts 702 and 705 and these also appear on data entry report. I've tried changing 742 but it doesn't make a difference.

However I changed (-1 407) within Packing List and when the option in question is checked on the website by customer, this text is displayed within Standard Packing List Report but still not within Data Entry report which continues to display [NOT USED] -CHECKED. When the option in question is not checked on website, neither Packing List or Data Entry Reports feature the text. So checking the option on website produces an entry in Packing List and Data Entry report - I can customise the text in Packing List but not in Data Entry.

[Duncan Rounding]

I think there may be an error in the Data Entry report or report linking - in v8 & v9.

The Customer subreport references Person.sUserDefined which is also referenced in the Delivery subreport - as expected. The prompt for the Delivery subreport for this is @UserDef_ID711 which is shown in the Design|Text however the prompt on the Customer subreport for this is @UserDef_ID961 which does not seem to appear anywhere in Design|Text in v8 or v9 (but was in v7)

Jan - is this a small report error?

Until resolved I can do you a quick workaround that would use Phase -1 ID 711 in the Customer section instead of 961 (the same prompt as that used in the Delivery section) - contact me via my forum signature if that would help you.

[TraceyG]

Thanks for bringing this to our attention - I've reported it to the developers.

[matt barton]

I've managed to deliver more or less what I was originally after through reorganising some of the user definable prompts in Checkout, and avoiding the 'problem' one altogether. It's not perfect but will probably suffice!
Many thanks to all for your help on this issue.