Hello.
Following previous post, I am fairly convinced that my host has done something because the site now uploads as per normal. My issue is now that it will not send any email, giving the following error message:
The web server returned an unknown response.
Possible Cause:
You are attempting to download orders
before uploading to the web site
Incorrect CGI-BIN URL in the web site details
Incorrect permissions on the CGI script on
the server (UNIX servers only)
Script corruption - Could be caused by:
Binary ftp transfer during manual installation
Incomplete transfer
Garbled transfer
etc.
Old or bad version of Perl running on server
Http server error
Wrong Path to Perl specified in the
web site details
Unknown
Recommendation:
Abort
Resolution:
Check cgi-bin script permissions
Compare cgi-bin script against local script to
check for corruption
Upgrade Perl on server (needs at least 5.002)
Run the Web | Configure Web Site Details command to verify your setup
Re-install the web site
Review server response for hints
The response was:
A file permissions error has occurred. Please check the permissions on the script and the directory it is in and try again
Command: send Filename:
I know we had email issues in the week following a server migration but that all seems to be working fine now in Outlook.
Has anyone had a similar experience with Heart Internet or could anyone suggest a possible solution?
Many thanks
Rob
Following previous post, I am fairly convinced that my host has done something because the site now uploads as per normal. My issue is now that it will not send any email, giving the following error message:
The web server returned an unknown response.
Possible Cause:
You are attempting to download orders
before uploading to the web site
Incorrect CGI-BIN URL in the web site details
Incorrect permissions on the CGI script on
the server (UNIX servers only)
Script corruption - Could be caused by:
Binary ftp transfer during manual installation
Incomplete transfer
Garbled transfer
etc.
Old or bad version of Perl running on server
Http server error
Wrong Path to Perl specified in the
web site details
Unknown
Recommendation:
Abort
Resolution:
Check cgi-bin script permissions
Compare cgi-bin script against local script to
check for corruption
Upgrade Perl on server (needs at least 5.002)
Run the Web | Configure Web Site Details command to verify your setup
Re-install the web site
Review server response for hints
The response was:
A file permissions error has occurred. Please check the permissions on the script and the directory it is in and try again
Command: send Filename:
I know we had email issues in the week following a server migration but that all seems to be working fine now in Outlook.
Has anyone had a similar experience with Heart Internet or could anyone suggest a possible solution?
Many thanks
Rob
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