User Definable Info in the receipt - Error in the Advanced User Guide?

[Charlesn]

I've been asked by a client to include the User Definable questions from the checkout in the customer receipt email (which they also receive a copy of). We upgraded their site from v7 to v8 about 6 months ago and they just told me this hasn't been working since. I did actually follow the Advanced User Guides instructions on how to include this, so have double checked that I followed this correctly.

Page 130/131 of the V8 Advanced User Guide shows how to do this, but it says you should include the following in the Customer Email Layout:

You will now be able to use the following tags in the 'Customer Email' layout (available in the 'Select Page Type' drop down list in the 'Design' tab):
<Actinic:HOWFOUND/>
<Actinic:WHYBUY/>
<Actinic:GENUSERDEF/>

But being V8 should this not be:

<actinic: variable name="GeneralHowFound" />
<actinic: variable name="GeneralWhyBuy" />
<actinic: variable name="GeneralUserDefined" />

?

I had actually included the 'actinic: variable name=' information thinking this was right. Its not actually working though so maybe the AUG is correct, but it just doesn't look right.

It also marks the copy as red when you insert it into the Customer Email when using <Actinic:HOWFOUND/> etc...

Anybody got this working in v8 and if so, what did you put?

Thanks
Charlie

[NormanRouxel]

Surely the thing to do is try the AUG method and see!

Also that space after the : above is wrong. Use <actinic:variable ...>.

You may then find that <actinic:variable name="GeneralHowFound" />
generates the <Actinic:HOWFOUND/> that the cart scripts use.

[Charlesn]

Sorry Norm, you're going to have to forgive my ignorance: aug method?

The space was a typo on my part, it wasn't copied and pasted from Actinic.

Thanks
Charlie

[leehack]

AUG = Advanced User Guide

[Charlesn]

Christ alive, I even used the same abbreviation in my original post! Think I'd better go and put the kettle on and give my brain a kick start...