No Discount when exporting to sage

[Widdy]

Hello,

I have created an order in actinic and applied a 20% discount to it, using the discount section in the totals section of the orders panel. This changes the invoice total in actinic, but when exporting it to sage using the actinic to sage link the discount is removed and the invoice created is for the full amount before the discount was applied.

Has anybody come accross this before.

many thanks
Ian

[TraceyG]

Hi,

It works if you add the discount as an adjustment. I am just checking with development why it doesn't work if you add it in on the 'totals' tab.

[TraceyG]

I am just checking with development why it doesn't work if you add it in on the 'totals' tab.

I've had it confirmed that there is an issue in this area and it has now been logged on our systems. The workarounds are to either add the discount as an adjustment in Actinic or to add it into Sage manually.