The following product(s) can not be added to the cart.

[TraceyHand]

Rich
What's the current link to a non-working product? do you still have them uploaded?

[Rich Brady]

Here:

http://www.u-need-ink.co.uk/acatalog/IP_6700D.html

Intresting that you're prompted to follow a link to find out more information about the error, but it goes nowhere:

"javascript: location.hash="a38";void 0"

[TraceyHand]

fs..that link wasn't working for me last night or this morning. that's why I asked

ta...haven't abandoned ya yet

[RuralWeb]

Hmmm - are you refreshing the site as its trashed for me?

[Rich Brady]

Yup, I'm trying something

[NormanRouxel]

I think I see what's wrong. Looking at 1st product on http://www.u-need-ink.co.uk/acatalog/IP_6700D.html

These products are duplicates and the Quantity field correctly uses

<input type="text" name="Q_1!38" size="4" value="1" class="form_input_general" />

Where that 1!38 is the ProductID.

However your Add to Cart button is

<input type="submit" value="Add To Cart" name="38" class="form_button_add_to_cart" />

And is using the Product Reference instead of the ProductID.

Check the layout for your Add to Cart Button and replace all ProductReference by ProductID.

UPDATE. I tweaked that cart button using Firebug to contain 1!38 and bingo - it's in the Cart.

[TraceyHand]

oi, Rich

Didn't I tell ya? Huh?

sheesh
Weirdly, I'd just read THIS POST too

[RuralWeb]

These products are duplicates and the Quantity field correctly uses

<input type="text" name="Q_1!38" size="4" value="1" class="form_input_general" />

Where that 1!38 is the ProductID.

However your Add to Cart button is

<input type="submit" value="Add To Cart" name="38" class="form_button_add_to_cart" />

And is using the Product Reference instead of the ProductID.

Check the layout for your Add to Cart Button and replace all ProductReference by ProductID

SPOOOOOKY - Ive been fixing a site with the exact same problem while on here. Its and old bug dating back to the change to productID I recon

[Rich Brady]

I'll have you know that I've check this layout 5, 6 even 7 times and you're absolutely right I missed the ProductReference on the "Add to Cart" button.

I've just changed and uploaded and the problem has gone away.

I really appreciate your help and time guys, just sorry it was something I missed.

[Rich Brady]

I can here Darren and Tracey now...

"RichARD"

[TraceyHand]

hehe. We forgive ya.
Now, don't do it again