textarea

[pisaia]

Hello,

I have tried to contact support but they are on a training day today. I was wondering if anyone in here could help.

I am running Actinic 9.0.2 and on my 2nd checkout page I have created a textbox for a gift message which works as expected.

After doing some user testing it was decided that it was best to replace the textbox with a textarea:

<td align="left" width="40%">
<textarea name="DELIVERUSERDEFINED" rows="3" cols="31" maxlength="100" value="<Actinic:Variable Name="DeliverUserDefined"/>" /></textarea>
</td>

This works as expected. If however the user clicks next and has not filled out any of the mandatory information (e.g - First name) then when the page refreshes it deletes everything in the text area. Does anyone know a way around this?

Kind Regards

Paul

[leehack]

Can't you add this to the product itself instead, it presents you with no issues then and also allows more than one gift to be bought for more than one person.

[NormanRouxel]

Try:

<textarea name="DELIVERUSERDEFINED" rows="3" cols="31" >
<Actinic:Variable Name="DeliverUserDefined"/>
</textarea>

[pisaia]

Thank you both. Due to the way the business is setup, we can only use one gift message.

I've tried your approach Norman and it works great

Kind Regards

Paul