Removing the component quantities from email

[Golf Tee Warehouse]

I have followed the instructions from this Knowledgebase article How can I remove the component quantities from the customer's emailed receipt? which has worked but the component description is now squashed to one side (See attached image of the before and after).

Is there a workaround or have I done something wrong?
Has anybody else managed to remove the component quantities from the email without the squashed effect?

[TraceyG]

Hi,

I've just tested it and my email displayed as:


Shopping Cart (Prices in British Pounds)
DESCRIPTION QUANTITY PRICE COST
----------------------------------------------------------------------
Starter Computer Bundle 1 £300.00 £300.00
17 inch Monitor
Hard Disk - Size: 40GB

I'd suggest you restore the original OrderScript.pl file from 'c:\program files\Actinic v9\Original\' and re-apply the hack.

[Golf Tee Warehouse]

Hi Tracey

On checking again I find there are two instances of

$pComponent->{'QUANTITY'},

On line 7152

MailOrderLine( $pComponent->{'REFERENCE'},
			$pComponent->{'NAME'},
			$pComponent->{'QUANTITY'},
			$sPrice,
			$sCost,
			$nDescriptionColumnWidth,
			@TableFormat
			);

and on line 7216

MailOrderLine( $pComponent->{'REFERENCE'},
				$pComponent->{'NAME'},
				$pComponent->{'QUANTITY'},
				$pComponent->{'PRICE'},
				$pComponent->{'COST'},
				$nDescriptionColumnWidth,
				@TableFormat
				);

Should I be changing both or just one instance

[TraceyG]

Hi,

You should only need to change the first instance, however, instead of commenting the whole row out can you try just removing the word 'QUANTITY' so it will look like:

$pComponent->{''},

[Golf Tee Warehouse]

Thanks Tracey,

I can confirm that your last suggestion fixed the problem.

I then commented out the line completely and uploaded again and the problem returned.
So for me personally the published hack in the Knowldgebase/AUG didn't working properly, but your suggestion is perfect.
Whether the problem is general or particular to me I don't know.

[TraceyG]

So for me personally the published hack in the Knowldgebase/AUG didn't working properly, but your suggestion is perfect.
Whether the problem is general or particular to me I don't know.

Did the same for me so I'll update the kb article - something must have changed as I'm sure this used to work ok.

[Golf Tee Warehouse]

That's two kb articles I've broken in one day.