Assigning customer accounts to completed orders

[OriginalTouch]

Have looked around forum and cant find the right response.

I would like to assign an order to an existing account, but as soon as an order is completed, these options are greyed out. It is sometimes not convenient to assign an account when in pending as the duplicate customer has not been seen then.

I dont really want to have to force into pending and then into completed just to assign to an account. Is there any reason why these buttons are greyed out once completed?

[OriginalTouch]

Hate asking again - but here goes!

[leehack]

I'd imagine you would need to enter into the database to change this and change the account logged against the purchase. You could compare a non account txn with an account one and one for the said account along with one for another account and note the differences. If the database is setup as it should be, there will only be one field linking the order to the customer account i'd hope.

[TraceyG]

Hi,

I've added this to the wishlist.