Too many cooks....kill the sites

[pandpdeveloper]

OK, I am officially cheesed off

I am working alongside an IT bod who is responsible for legacy work for the business. This obviously needs sorting out as he seems to be incompetent on many levels and his 'knowledge' is v.limited. The way he has structured site design/management is causing me major headaches and now its got worse.

He still has access to the sites and it seems he has screwed up somehow as now ALL our sites are throwing up errors concerning login.

None can log into customer accounts and it seems to be a multi-site issue, perhaps pointing to the cgi-bin?

Here is the error I get when logging into a test account;

"Missing text search join mode. Please specify AND or OR.

Please wait for your browser to forward you to the next page or click here."

Any ideas ppl, I have checked the .pl numbers for all the sites so its not a crosspublishing issue.

Thx in advance - Paul

[gabrielcrowe]

I'd suggest a long talk, followed by an ultimatum.

I spend a lot of my time these days dealing with business people who know jack abut the web. I can think of one in particular, and its destroying my schedule.

The only gem of advice i can give you, is wait until the world ends, and then become the hero, by picking up the pieces.

...as for your actinic problem, well, i have no idea.

[meden]

OK, I am officially cheesed off

Here is the error I get when logging into a test account;

"Missing text search join mode. Please specify AND or OR."

I'm no expert but this suggests a database problem to me

[pandpdeveloper]

I'd suggest a long talk, followed by an ultimatum.

I spend a lot of my time these days dealing with business people who know jack abut the web. I can think of one in particular, and its destroying my schedule.

The only gem of advice i can give you, is wait until the world ends, and then become the hero, by picking up the pieces.

...as for your actinic problem, well, i have no idea.

Thanks....you have restored my faith in people.

I have taken over the work from this guy and he resents it badly. He spent 6 months putting up one site and even with no experience I have managed it in 3 days. His (my) boss then took him off the projects but he still has access.

If I was paranoid I would think he had sabotaged the sites

Either way I agree, an ultimatum is drawing close, major restructuring, acceptance and resolution of legacy issues and then a move to a new way of working.

Now to sort this issue....

[IanSaunders]

I think I stumbled across a similar issue a few days ago when I was playing with the search settings.

On one occasion I commented out the search text box on the search page (cos I only wanted input via drop down boxes) and it didn't like that. Could it be something similar?

[pandpdeveloper]

I think I stumbled across a similar issue a few days ago when I was playing with the search settings.

On one occasion I commented out the search text box on the search page (cos I only wanted input via drop down boxes) and it didn't like that. Could it be something similar?

Don't think so, its across multiple sites and I haven't touched the searchbox code

[Rich Brady]

Just to clarify, the exact same problem is effecting all of your sites?

So, if it's a site/actinic based problem the same change has been made to every site? Have you tried reverting to a previuos snapshot?

Any ideas ppl, I have checked the .pl numbers for all the sites so its not a crosspublishing issue.

Thx in advance - Paul

This suggests to me that they are all hosted together, am I right? Could it be a server based error?

[gabrielcrowe]

if the multiple sites are on the same server, then perhaps a permissions or perl version screwup on your server?

[Mike Hughes]

This is usually due to a missing 'form' tag making the site think it's being asked to do a search rather than login.

It's been discussed before and a search will show up plenty of previous threads. This one is most similar:

http://community.actinic.com/showthread.php?t=706

Mike

[pandpdeveloper]

That sounds about right, as its related to both.

Whats the best way to edit/check that code?

All these sites are based on one design, so its possible its a common design fault.

This is usually due to a missing 'form' tag making the site think it's being asked to do a search rather than login.

It's been discussed before and a search will show up plenty of previous threads. This one is most similar:

http://community.actinic.com/showthread.php?t=706

Mike

[Mike Hughes]

It's really a case of checking that you've got a </form> tag for each opening one. Form tags can't be nested so it shouldn't be too complicated to check.

Mike

[pandpdeveloper]

Just a thought, but could a corrupted 'Site1' source folder cause these issues?

I just went to check it and only half of it is there, so have just restored it from the 'Original' folder in my install.

Fingers crossed

[pandpdeveloper]

It's really a case of checking that you've got a </form> tag for each opening one. Form tags can't be nested so it shouldn't be too complicated to check.

Mike

What I mean't was, where (as in which file) should I be looking at and in what (Actinic/Notepad etc)

[pandpdeveloper]

What I mean't was, where (as in which file) should I be looking at and in what (Actinic/Notepad etc)

In the Login Page html I have found the login form as below:

<form method="post" name="MainLoginForm" action="<actinic:variable name="OnlineScriptURL" value="Login Script URL" />">
<input type="hidden" name="RANDOM" value="<actinic:variable name='Random'/>">
<input type="hidden" name="ACTINIC_REFERRER" value="<actinic:variable name="CatalogURL" />" />

<actinic:block if="%3cactinic%3avariable%20name%3d%22IsHostMode%22%20%2f%3e">
<!-- Hidden field when in trial mode -->
<input type="hidden" name="SHOP" value="<Actinic:Variable Name="HiddenFields"/>">
</actinic:block>

<actinic:variable name="CheckoutArea" value="Scripts for Password Encryption" />

<actinic:variable name="LoginLayout" value="Standard Login Layout" />

</form>

I unticked the Login option and can access the products if there is no login selected, so it must be within the sites Login code somewhere unless I am missing something?

[Mike Hughes]

You need to look at the page html and check for nested form tags.

If the closing tag for the search form comes after the login form then it will think you're trying to do a search.

You can't look at individual bits in isolation.

Mike