Too many cooks....kill the sites

[pandpdeveloper]

I've posted a ticket with Actinic Support and its been suggested the problem is database related.

I have done the Compact Databases then Purge and Refresh but the sites are now showing an error when you use a login link. No login page is displayed instead I get the error;

'Sorry, but there are no pages available in this folder.'

I also notice the page link is trying to access www.xxxx.co.uk/cgi-bin/ss000013.pl?ACTION=LOGIN

Am I right in thinking this is the code to access a non-customer account led page and that the ss prefix denotes that?

I have checked the sites Business Settings and a customer account is active and login is requested, with no anonymous shoppers.

[leehack]

Provide the live link, it will be easier to help, you can remove it once solved. I reckon you have dodgy script numbers, but i can't tell unless you open the door.

[pandpdeveloper]

Provide the live link, it will be easier to help, you can remove it once solved. I reckon you have dodgy script numbers, but i can't tell unless you open the door.

Hi Lee,

I am checking the .pl numbers in the Network settings at the moment to ensure there is no conflict there.

The sites are;

www.pandponline.co.uk/regent
user: regent pass:godalming

www.pandponline.co.uk/icm
user: ICMmands pass:icmms

There are others, but it seems a common issue so solving one might solve/point to solving the rest.

I have noticed the link code when you hit a Login button on the non-working sites is as:

http://www.pandponline.co.uk/cgi-bin/ss000002.pl?ACTION=LOGIN

However a working site reads as;

http://www.pandponline.co.uk/cgi-bin/ss000001.pl?SECTIONID=catalogbody.html

I don't know if that helps.

Thanks for your time.

[leehack]

I usually provide a login link to the following URL, which is where you input your name and password. Not sure why yours is cgi-bin related.

http://www.mysite.co.uk/acatalog/login.html

It's a standard login page created by actinic on each site, you can also access it on the design tab within actinic.

LOGOUT is then:

http://www.mysite.co.uk/cgi-bin/bb00...?ACTION=LOGOUT

[pandpdeveloper]

I usually provide a login link to the following URL, which is where you input your name and password. Not sure why yours is cgi-bin related.

http://www.mysite.co.uk/acatalog/login.html

It's a standard login page created by actinic on each site, you can also access it on the design tab within actinic.

LOGOUT is then:

http://www.mysite.co.uk/cgi-bin/bb00...?ACTION=LOGOUT

I think its a result of a design update when I installed the Dreamweaver plugin, as all the sites have also changed in layout (something I wasn't concerned with too much). All the pages aside from the index page have changed from a seamless design to the reflective theme.

I've just changed the cgi based link to a hard coded web page link and it seems to work.

Why has Actinic caused this change?

Also noticed that if I do a search for a product while logged out I can access it (but not buy, still you can see discounted prices), regardless - circumventing the login anyway. Whats all that about?

Thanks Lee

[leehack]

It's very hard to say in all honesty, a number of things could have happened. Some conspiracies, others just bugs, maybe even user error. Maybe the extra sub folder which sites do not have is causing issue.

[pandpdeveloper]

Hi Lee, it looks like the variables for LoginPageURL and its logout counterpart are being corrupted somewhere.

Where do i edit the values for these variables on a global level?