mf000001.pl?ACTION=SHOWFORM

[Badger]

Hi Everyone,

My contact page seems to have stopped working. i have tried to revert to factory settings on the bulk contact layout, i have also perged, refreshed.

When i click send it just goes to a white page and nothing else.



I have also tried setting up a brochure page here http://onlinepackagingshop.co.uk/aca...ontact-us.html and its the same result.

Can anyone spot the problem?

[Badger]

This is still happening after trying just about everything all day. I am starting to think this is to do with the server??

Help.

[Badger]

My error log.

[Fri Dec 12 19:33:11 2008] [error] [client **.***.***.71] Premature end of script headers: /home/www/public_html/cgi-bin/mf000001.pl


My Actinic error report:

Program = MailForm, Program version = 9 , HTTP Server = NOYB , Return code = 999 , Date and Time = 2008/12/12 21:02, Internal Errors = Unable to connect to the mail socket (Connection timed out)

[leehack]

Use www version of your url in ALL network settings, see if that solves it.

[leehack]

Do a network test also to confirm all is well as actinic sees it.

[Badger]

Use www version of your url in ALL network settings, see if that solves it.

Hi Lee

All my network settings are in this format http://www.onlinepackagingshop.co.uk/cgi-bin/

[Badger]

Do a network test also to confirm all is well as actinic sees it.

"Lee just tested.
" The server returned an invalid or unrecognised responce" Popup box, when i click ok i get another popup showing.
"The test script failed to execute on the web server. The error could be caused by several things. Check the path to the Perl shell, the CGI script extension, the path to CGI-BIN, and the CGI-BIN URL. This error could also occur if your web site is out of disk space or your web server is not configured to accept POSTs to CGI scripts."

Have you seen this before Lee?

[leehack]

Seen it a thousand times, your settings do not seem to be correct or they were and something has changed on your server. Unless you get a passed test message and an email to confirm that, forget spending any time anywhere else other than in that dialog getting the test to pass. See if the correct settings for your host are in the forum and check yours against those. You must pass the test, period. Use the network configure wizard if you get stuck, that can sometimes help.

Please tell me you are not using fasthosts.

[Badger]

Seen it a thousand times, your settings do not seem to be correct or they were and something has changed on your server. Unless you get a passed test message and an email to confirm that, forget spending any time anywhere else other than in that dialog getting the test to pass. See if the correct settings for your host are in the forum and check yours against those. You must pass the test, period. Use the network configure wizard if you get stuck, that can sometimes help.

Please tell me you are not using fasthosts.

I will give it a go now Lee.

Not Fast Hosts, On Prowebhost at the moment but moving servers in a week.

[Badger]

Seen it a thousand times, your settings do not seem to be correct or they were and something has changed on your server. Unless you get a passed test message and an email to confirm that, forget spending any time anywhere else other than in that dialog getting the test to pass. See if the correct settings for your host are in the forum and check yours against those. You must pass the test, period. Use the network configure wizard if you get stuck, that can sometimes help.

Please tell me you are not using fasthosts.

Run the wizard and all seems well until the email setup.

Then i get a popup.

" The wizard received an unexpected exception while testing the servers Perl environment the server returned an invalid or unrecognised response."

My path to perl has never changed and i have checked via cpanel and its correct.

[TraceyHand]

what email address are you using in your business settings? is it on domain? ie whatever@onlinepackagingshop.co.uk ?

What are your smtp/mail settings in your Network Settings?

[Badger]

what email address are you using in your business settings? is it on domain? ie whatever@onlinepackagingshop.co.uk ?

What are your smtp/mail settings in your Network Settings?

Hi Tracy, Thanks for popping in.
Settings are on domain whatever@onlinepackagingshop.co.uk

smtp settings the same.

[Badger]

I have just tried the settings on a different server, i get the same results.

[TraceyHand]

Post your network settings (without passwords obviously) and maybe someone can see an error in them.
Export as a txt file and paste the contents into your post.

[Badger]

Hi Tracy, here you go.

HTTPPROXYMODE 0
HTTPPROXYADDRESS
HTTPPROXYPORT 80
HTTPPROXYUSER
HTTPPROXYPASSWORD
FTPPROXYMODE 0
FTPPROXYADDRESS
FTPPROXYPORT 21
FTPPROXYUSER
FTPPROXYPASSWORD
SCRIPTID 1
SCRIPTEXT .pl
SMTPHOST mail.onlinepackagingshop.co.uk
WEBSITEURL http://www.domain.co.uk
IGNOREPASSIVEERRORS true
USERELATIVECGIURLS false
PATHTOPERL /usr/bin/perl
USEENHANCEFTP true
FTPCLIENTTIMEOUT 60000
FTPRETRYDELAY 3000
FTPSILENT true
FTPMAXRETRIES 99
FTPCONNECTTIMEOUT 60000
SMTPAUTHREQUIRED false
SMTPUSERNAME
SMTPPASSWORD
CATALOGURL http://www.domain.co.uk/acatalog/
CGIBINURL http://www.domain.co.uk/cgi-bin/
PATHFROMCGITOCATALOG ./acatalog/
CODEBASE ./
FTPHOST ftp.domain.co.uk.co.uk
FTPUSERNAME ********
FTPPASSWORD *********
PATHTOCGIBIN /online/cgi-bin/
USEPASSIVEFTP true
FTPPATHFROMCGITOCATALOG ../acatalog/