What exactly needs to be set up for Compressed Upload

[taliesyn]

I have the Archive::Zip module installed on my server, yet actinic doesn't allow me to use the compressed upload feature. It says that it's not supported.

Is there anything else that needs to be installed or perhaps configured to enable this feature that I've missed?

I have looked around on the KB and on here, but all I can see mentioned is the Archive::Zip module.

[grantglendinnin]

Yep, I think Archive::Zip is the only one necessary for the compressed upload.

See the following KB article:

http://community.actinic.com/showthread.php?t=44812

I'm struggling at the moment to get them installed on our live site, they seem to install fine (after much p*****g about!) on a 'test' server but not the new server I want to use

[Darren B]

it is the only requirement, but having the other modules installed will help with large shopping baskets, ActEncrypt1024 you need to contact actinic for that one

[taliesyn]

Thanks for the replies guys. I'd looked at the KB article and on the forum and I'd noticed that the only requirement seemed to be that single module, which is already installed, but I thought it was worth checking.

Wonder why I can't get it to work then? Most strange.

[mark0x]

I'm having the same issue. Just updated perl too just in case that was the problem but it's not.. I now have perl v5.10.0 and all the modules listed on the Perl Modules Page. Still no go with the compressed upload feature, Actinic says it's not supported after each attempted upload.

I installed Wireshark to see what was going on but everything looks fine, the server returns a 200 OK response after the post which occurs before Actinic outputs the "not supported" error

Anybody have any ideas?

[grantglendinnin]

I had to upgrade my version of mod_perl because it wasn't compatible with apache2 (which my server runs), I have compressed upload running fine now. Give me 10mins and I'll have a look at the server setup and see if I can help you find a solution.

OK, got the details, as installed on my server:

Ubuntu 6.06.2 LTS 'Dapper' version

Perl 5.8.7



ActEncrypt1024
Archive-Zip 1.26
Bundle-CPAN 1.857
Cpan 1.9301
Compress-Raw 2.015
Compress-Zlib 2.015
Digest-MD5 2.38
Digest-SHA 5.47
ExtUtils-CBuilder 0.24
ExtUtils-MakeMaker 6.48
File-HomeDir 0.82
File-Temp 0.21
File-Which 0.05
IO-Compress-Base 2.015
IO-Compress-Bzip2 - 2.015
IO-Compress-Zlib 2.015
IO-Zlib 1.09
Module-Build 0.30
Package-Constants 0.01
PathTools 3.29
Scalar-List-Utils 1.19
Term-ReadLine-Perl 1.0302
TermReadKey 2.30
Test-Harness 3.15
Test-Simple 0.86
Text-Glob 0.08
YAML 0.66
Libnet 1.22
Mod_perl 2.0.4


I have just noticed on Actinic's list I don't have the 'standard' modules:

Exporter;
File::Temp;
LWP::UserAgent;
CGI;
CGI::Carp;

That's another entry to the 'things to do' list

[mark0x]

Thanks for your input, however I managed to solve it - cgi executed on my server under the www-data user/group and this is incompatible with the compressed upload

Installing and configuring suexec solved the problem perfectly, everything is working correctly now.. hurrah!

[grantglendinnin]

Hi Mark


I did notice when installing mod_perl that the instructions given on the KB article are not accurate. The file paths are actually wrong for the vast majority of Linux-based servers.

CGI runs under /var/www/domain.com/cgi-bin OR if on a VPS /var/www/vhosts/domain.com - this is the setup on both linux servers I have and both VPS I have checked. So it may well be worthwhile for somebody at Actinic to update those file paths or at least put a note on the KB article.


-----------

On another note, has anyone with the required/optional perl modules installed noticed any difference with the execution of their site, particularly in the checkout stages?

[Tony Moore]

Hi Guys, read this thread with interest and passed it to my ISP who made some changes. Still getting errors though and I was wondering if anyone knew what they meant or what we need to do?


Wed Mar 11 17:01:26 2009] [error] [client 79.97.0.94] /bin/pwd: cannot open directory `../../..': Permission denied

[Wed Mar 11 17:01:26 2009] [error] [client 79.97.0.94] IO error: opening ../acatalog/upload.zip for read : No such file or directory

[Wed Mar 11 17:01:26 2009] [error] [client 79.97.0.94] at /usr/lib/perl5/site_perl/5.8.8/Archive/Zip/Archive.pm line 415

[Wed Mar 11 17:01:26 2009] [error] [client 79.97.0.94] \tArchive::Zip::Archive::read('Archive::Zip::Archive=HASH(0x94ea11c)', '../acatalog/upload.zip') called at nq000001.pl line 676

[Wed Mar 11 17:01:26 2009] [error] [client 79.97.0.94] \tmain::ExtractFile() called at nq000001.pl line 111