actinic link sage tax table help

[wesleythorne]

hi, trying to get actinic link to sage to work! (v2.4.1)

in actinic 9.03 we use simple tax, we use a flat rate scheme with the vat man and as such do not use actinic to calculate any vat.

As we do not track vat in actinic i thought we should use a T2 (0 rated) vat nominal code.

product prices are entered as exclusive of vat in actinic business settings.


when running link we get an error
"tax rate tables must not be blank"

the error report from link gives this message
" in Order processor; No orders has been transferred due to tax error(s) "


We are trying to set up link for a basic batch invoice transfer, no need for product info or customer names, just total spent required.

Any help with this is much appreciated.

Thanks
Wesley

[wesleythorne]

having spent several hours on this i am beginning to think actinic link is full of bugs.

As far as the book goes this should be straight forward.
actinic to sage unlinked,
my settings are

tab one general
set to unlinked / no other options required

tab two carriage / global
no info required as running in unlinked mode

tab three transactions types
payment method/secure card
transaction type/BATCHINVCSV
Default Customer/INTERNET
Nominal Code/ 4003
Department/ 0

Tab four customers
no info as in unlinked mode

tab five tax codes
set to T2
no other tax options as unlinked mode

tab six product refs
all left blank as we do not use it

We only require the days totals to be put into sage

No when i run link i get the message, "tax rate tables must not be blank@
in Order processor; No orders has been transferred due to tax error(s)


i hope someone can help!
thanks

[wesleythorne]

in case anyone has this issue,
there is an issue with link work around
You can get this error if you are running Link in 'unlinked mode' ('General tab | Run Unlinked From Sage'). The only way around this is to run in linked mode, setup the tax tables in the link profile and then unlink again.

If your Actinic software and Link are not able to connect to Sage over a network then you can install Actinic Link and a copy of Business (and import your snapshot) on the machine with Sage on. Then set up the profile in Link whilst linked to Sage. Then unlink it and close Actinic Link. Finally, copy the contents of the 'Actinic Link' program directory from the Sage PC to the 'Actinic Link' folder on your live Actinic PC. Link and Actinic Business can then be removed from the Sage PC.