V8.5.3 Vista and missing images

[Paragon]

Okay, V8.5.3 working on my Vista laptop...

However, I can't replace the product images...
A product image was changed:
I can browse to the site1 folder within Vista
C:\Program Files\Actinic v8\Sites\Site1 the thumbnail/preview is the old image but if I open its the new one. Until I try to get it in Actinic, browse from the product details and I keep getting the old image.

I tried using PaintShopPro and created a brand new product image and save it to the Site1 folder.
Actinic does not find the new image..
Browsing from within Vista does not find the new image nor a search (only finds a shortcut to it)
Only when I browse within PaintShopPro can I find this new image.

Its obviously a folder issue, but I've checked and triple-checked and each time it looks to be the same path C:\Program Files\Actinic v8\Sites\Site1
I can only find 1 site1 folder

Please help this is really making my head hurt

[NormanRouxel]

See http://community.actinic.com/showthread.php?t=30219

[Paragon]

Thank Norman, I did search the forum without success.

I've upgraded to 8.5.3, but I only have 1 site1 folder.

[pinbrook]

With Vista you cannot have data ie site1 in a program file folder, thus as the post Norman suggests you may need to reinstall and import into 8.5.3 with a snapshot

[Paragon]

Now I'm seriously fed up

I've uninstalled and reinstalled as per the thread, and imported the v8.5.3 snaphot. Made no difference.

Actinic automatically tries to put it into C:\Program Files\Actinic..
There is only one site1 folder...

The problem may be with my image processing packages, tried Fireworks 2004 and PaintShopPro. When I browse to the Site1 folder using both of these folders I can also see a Site1_old folder (within Sites). But I can't find this Site1_old folder using either Vista explorer or Actinic.

Can someone please explain what is going on?
Do I need to upgrade my image processing software too?

[Paragon]

In addition, if I do a 'Save As' from a webpage then I can browse to and see this Site1_old folder.

And another thing...
If I do an offline Page preview within Actinic then I don't see my website only the original default one from installation.

I have version 7.0.7 on this same laptop and that seems to work fine..

[RuralWeb]

I have version 7.0.7 on this same laptop and that seems to work fine

Im assuming that you are upgrading the v7 site - I have seen a couple of times that actinic gets confused and continues to link to the V7 database rather than the new one.

I would completely remove V7 and V8 - rename all folders that are left and start again OR instal on another Pc and try there

[Paragon]

Actually the V8 was in addition to the V7.

All sorted

Managed to remove everything retaining to the previous v8 installations and have done a whole new install into a folder on the desktop rather than Program Files and everything seems to be working..
But I will still punch Bill Gates if I pass him in the shopping precinct..