Network setup test fails

[hopeful]

adrian pm me, im sure nativespace servers are similar to mine, if you let me have access to your cpanel i will take a look for you

thanks, sent you a pm

[Darren B]

Ok anyone that comes across nativespace.com then these settings will sort you out

V9

 HTTPPROXYMODE    0
HTTPPROXYADDRESS    
HTTPPROXYPORT    80
HTTPPROXYUSER    
HTTPPROXYPASSWORD    
FTPPROXYMODE    0
FTPPROXYADDRESS    
FTPPROXYPORT    21
FTPPROXYUSER    
FTPPROXYPASSWORD    
SCRIPTID    1
SCRIPTEXT    .pl
SMTPHOST    localhost
WEBSITEURL    http://www.yourdomain.co.uk
IGNOREPASSIVEERRORS    true
USERELATIVECGIURLS    true
PATHTOPERL    /usr/bin/perl
USEENHANCEFTP    true
FTPCLIENTTIMEOUT    15000
FTPRETRYDELAY    3000
FTPSILENT    false
FTPMAXRETRIES    3
FTPCONNECTTIMEOUT    25000
SMTPAUTHREQUIRED    false
SMTPUSERNAME    
SMTPPASSWORD    
CATALOGURL    http://www.yourdomain.co.uk/acatalog/
ONLINESTOREFOLDERNAME    acatalog
CGIBINURL    http://www.yourdomain.co.uk/cgi-bin/
PATHFROMCGITOCATALOG    ../acatalog/
CODEBASE    ./
FTPHOST    yourdomain.co.uk
FTPUSERNAME    user@yourdomain.co.uk
FTPPASSWORD    xxxxxx
PATHTOCGIBIN    /cgi-bin/
USEPASSIVEFTP    true
FTPPATHFROMCGITOCATALOG

v9.0.3

HTTPPROXYMODE    0
HTTPPROXYADDRESS    
HTTPPROXYPORT    80
HTTPPROXYUSER    
HTTPPROXYPASSWORD    
FTPPROXYMODE    0
FTPPROXYADDRESS    
FTPPROXYPORT    21
FTPPROXYUSER    
FTPPROXYPASSWORD    
SCRIPTID    1
SCRIPTEXT    .pl
SMTPHOST    localhost
WEBSITEURL    http://www.yourdomain.co.uk
IGNOREPASSIVEERRORS    true
USERELATIVECGIURLS    true
PATHTOPERL    /usr/bin/perl
USEENHANCEFTP    true
FTPCLIENTTIMEOUT    15000
FTPRETRYDELAY    3000
FTPSILENT    false
FTPMAXRETRIES    3
FTPCONNECTTIMEOUT    25000
SMTPAUTHREQUIRED    false
SMTPUSERNAME    
SMTPPASSWORD    
COMPRESSIONPACKETSIZE    1024
COMPRESSEDUPLOAD    true
CATALOGURL    http://www.yourdomain.co.uk/acatalog/
ONLINESTOREFOLDERNAME    acatalog
CGIBINURL    http://www.yourdomain.co.uk/cgi-bin/
PATHFROMCGITOCATALOG    ../acatalog/
CODEBASE    ./
FTPHOST    yourdomain.co.uk
FTPUSERNAME    user@yourdomain.co.uk
FTPPASSWORD    xxxxxxxx
PATHTOCGIBIN    /cgi-bin/
USEPASSIVEFTP    true
FTPPATHFROMCGITOCATALOG

I have not tried the email, so localhost may need to be changed to mail.yourdomain.co.uk

[hopeful]

Many thanks to Darren and all other contributors for your assistance, have now managed to get past this first hurdle.

[mohsin_sm]

Disabling automatic emails

Hi - Where did you turn off the emails option? Thanks

Well I managed to get the network configuration to work by omitting the option to send automatic emails for each order. However I added these on the email settings part of the network settings page afterwards.

When I clicked Test however it fails with the following message. Has anybody any idea why? I've sent off an email to my host to check the values listed below.

The test script failed to execute on the web server. The error could be caused by several things. Check:
- the 'Path to the Perl shell'
- the 'CGI script extension'
- the 'Path to CGI-BIN'
- the 'CGI-BIN URL'
- the amount of web space left on your server
- if your server is configured to accept POSTs to CGI scripts
- the permissions on the server:
On Linux/Unix based servers the permissions should be:
cgi-bin (755)– drwxr-xr-x
Online Store Folder (777)– drwxrwxrwx
On Windows based servers (need to be checked with the hosting company):
IIS
cgi-bin = read/execute
Online Store Folder = read/write/execute
NTFS
cgi-bin = Catalog's FTP account needs 'Change' permissions on the directory
Online Store Folder = Catalog's FTP account needs 'Change' permissions on the directory AND the IUSR_<servername> account needs to have 'Change' permissions on the directory

Thanks

[Darren B]

Hi - Where did you turn off the emails option? Thanks

? i have no idea what you are asking

[pinbrook]

Hi - Where did you turn off the emails option? Thanks

during the network wizard you are asked if you want to send emails - this is where you reply yes or no

[Darren B]

during the network wizard you are asked if you want to send emails - this is where you reply yes or no

Perhaps i should take a look at the network wizard one day

[Mike Hughes]

Darren, are those settings any different from the suggestion you made back in post #4?

Mike

[Darren B]

Darren, are those settings any different from the suggestion you made back in post #4?

Mike

Probably not Mike , i just setup a test site and configured the details then uploaded. The standard Actinic test site works fine. thought i would post the settings incase someone else stumbles across this thread.

A thread to post hosting company settings in would be the best bet, im sure dave did start a thread?

[Mike Hughes]

I thought I would check because they did look much the same to me and I didn't want future users gettting worried about which ones were right or not.

Mike

[Darren B]

Good point Mike, i have removed the previous settings so there is just the tried and tested ones

[hopeful]

Hi - Where did you turn off the emails option? Thanks

There is an option on one of the pages of the wizard which enables you to enter details of your email address if you want emails to be sent to your customer and yourself detailing a new order. From memory I think you can leave these blank.

[Sean Williams]

Sean www is the same as public_html on some servers your can use either or, the problem here is, well what i believe it is, is that the main ftp login gives you full access to your hosting area, including the bits out side of the web folder, so you have to give actinic different paths in order for it to work

Thanks Darren! I knew I was sticking my neck out there, so it's good to learn
Cheers

[pinbrook]

so there is just the tired and tested ones

do you need more sleep darren?

[TraceyHand]

That made me chuckle too
It says it all, really!