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New invoice numbers in v9.0.3 - KNOWN BUG

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    #16
    The 'fix' above that adds INV before the order number should be OK in the interim as then all invoices will be unique. Otherwise you may have to get a manual sequential number stamper in the interim till v904 is released.

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      #17
      Thanks Duncan, did the fix but wasnt sure it would produce unique numbers, printing off invoices in the morning so I will look with interest - dont fancy resurrecting the stamper!
      https://www.harrisontelescopes.co.uk/

      Ed Harrison - Menmuir Scotland

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        #18
        I'm not sure about that, if you contact Support they may have come up with a workaround. Or maybe someone else here can suggest something?
        Bruce Townsend
        Ecommerce Product Manager
        Sellerdeck Ecommerce Solutions

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          #19
          For your info now it uses the prefix INV in front of the order number to produce an invoice number so cetainly unique but very long!

          Ed
          https://www.harrisontelescopes.co.uk/

          Ed Harrison - Menmuir Scotland

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            #20
            Not been an issue until last week, then two clients have flagged up the problem.
            Now I appreciate that this is fixed in 9.04, which I understand is imminent to go into Beta.

            However, as this is a legal requirement and the workaround is not really effective, is it not possible for Actinic to issue a good old fashioned 'Patch'?

            Otherwise, do I advise my clients to cease trading until Actinic gets its act together?

            BTW: The clients perception is, again, that it is MY fault!

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