Checkout Page 3 - java problem

[stonecreek]

Hi
I was working in the Design Preview and went to Checkout Page 3. I had an empty box above the 'Click here to see the Terms and Conditions' line with 'Error Click for Details'. After this happened I noticed that some of the other preview pages were displaying incorrectly (eg not showing any prices). If I close Actinic down and re-start everything looks fine except for Checkout Page 3. I know virtually nothing about Java and wondered if anyone could translate the following?

I'm using 8.5.2.0.0.0.HMVA. I've spent a couple of hours trawling through the Knowledgebase and the forum. I found some info on the class mentioned but only in relation to it being missing on the server, not to it affecting the local preview.

Ruth

load: class COM.Actinic.Catalog.EA.class not found.
java.lang.ClassNotFoundException: COM.Actinic.Catalog.EA.class
at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Caused by: java.io.FileNotFoundException: E:\Actinic v8\Sites\Site1\DesignPreviewHTML\COM\Actinic\Catalog\EA\class.class (The system cannot find the path specified)
at java.io.FileInputStream.open(Native Method)
at java.io.FileInputStream.<init>(Unknown Source)
at java.io.FileInputStream.<init>(Unknown Source)
at sun.net.http://www.protocol.file.FileURLConn...onnect(Unknown Source)
at sun.net.http://www.protocol.file.FileURLConn...Stream(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader.getBytes(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader.access$000(Unknown Source)
at sun.plugin2.applet.Applet2ClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
... 7 more
Exception: java.lang.ClassNotFoundException: COM.Actinic.Catalog.EA.class

[leehack]

Most of us experience a crash if we select checkout page 3, it's a java issue. However been as noone uses checkout page 3 nowadays, it's not an issue as we never need to select it anyway. Hopefully you are not using it either .

[stonecreek]

Thanks for that, Lee. It's always comforting to know that one problem at least isn't down to something I'm doing.

I was actually trying to find the page that has just the 'Click the Paypal button to go to PayPal's Secure server and process your payment' plus the button. What IS on Checkout Page 3? (It's like being told as a child that you can't go into a particular room - you HAVE to find out what's in there ..... :-))).
Ruth

[leehack]

Checkout page 3 contains the java applet which used to be the way you took payment 4-5 years ago on an actinic store. It is now obsolete and not used by the vast majority. The page you are after will be in your site folder in one of the OCC folders, each PSP has their own 'bounce page' in there.

[stonecreek]

Ah, got it! Thanks again